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490,434 noticesawarded · sorted by publication date

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Value

Type

Buyer

Notice

AWARDED

10 Jun

—

Awarded

Tender

High Peak Borough Council & Staffordshire Moorlands District Council

Leisure Centre Fitness Equipment

Musical instruments· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

Northumberland County Council

NCC1593 Former Hexham Fire Station Demolition

Construction work· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

West Northamptonshire Council

Consumables for county mortuary

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Tees Valley Combined Authority

TVCA-PROC-0748 - Internal Audit Services

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Staffordshire County Council

Permit Consultancy

· Published 10 Jun

AWARDED

10 Jun

£98.4m

Awarded

Tender

Sellafield Limited

Provision of Civilian Guard Force

Business services· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Lee Valley Regional Park Authority

Provision for LVRPA Myddelton House Cleaning Contract

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Manchester City Council

Supported Accommodation for Asylum Seeking Children (Age 16+)

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

National Oceanography Centre

Provision of Executive Search Recruitment Services

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

Service and maintenance contract

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Wales & West Utilities Limited

Cost of Living and Mental Health Support Programme

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Castle Point Borough Council

Abbeyfield House Refurb

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS · Services

Stirling Council

Advertising on Bus Shelters

Construction materials· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS · Services

Scottish Fire and Rescue Service

Provision of ProCAD Support

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

University of Kent

Replacement of Roof Covering to the Sports Centre & Stacey Buildings

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

Van hire

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Newport City Council

NCC202600078 - Maintenance of electric refuse collection vehicles operated and managed by NCC

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Newport City Council

Install modern media, music, and bespoke lighting systems in Gwent Crematorium

· Published 10 Jun

AWARDED

10 Jun

£45k

Awarded

Below-thresh.

Leicester City Council

PAN3444 - Pest Control Relocation to St Margarets Depot - Office & Storeroom Refurbishment Works

Construction work· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Oxford Brookes University

Student Records System (SRS) platform and associated support services

· Published 10 Jun

Page 40 of 24522

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Notice peek

TenderFTS · 06ab5f

Voice of the Customer Platform

AFFINITY WATER LIMITED

Status

active

Awarded

£417k

Services

Published

02 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-06ab5f
CPV code: 79342310 · Business services
Contract type: services
Source: Find a Tender

Timeline

Published
02 Jun 2026

Description

To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to provide dashboards, transcribe calls to text, create and send surveys with Affinity Water branding and import/export data. The platform helps to place the voice of Affinity Water customers at the centre of our business through identifying the gaps in our current customer experiences, to then improve experiences and satisfaction going forward. The platform should include but is not limited to: • Bespoke surveys sent through email and text, in line with Affinity Water's brand guidelines, fonts and logo. • Ability to access, categorise and analyse data from surveys and voice calls. • Ability to tailor surveys per process, journey, customer segment, water region etc. and send either instantly or with a delay functionality. • High-quality analysis on the surveys conducted through analytical tools to identify keywords, themes and trends. • Useable and configurable dashboards showing departments, processes, water regions, customer segments etc. • Ability to plug-in for data feeds to other in-house platforms or manually load in data. • Automated ticketing system to prioritise unresolved or dissatisfied customers to 'close the loop'. • AI functionality to interrogate system and answer user specific questions, with quantification of results. • Ability to export through Secure File Transfer Protocol (SFTP). • Ability to access online training and training library. • Ability to capture the voice of our colleagues through feedback.

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