PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
129
New notices
Posted · 30d
6,890
All notice types
Awarded · 7d
862
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 407 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
02 Jun
—
Awarded
Tender
FTS
WO
West Oxfordshire District Council
West Oxfordshire Open Space, Sport and Recreation Study
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS · Services
NH
NSAH (ALLIANCE HOMES) LIMITED
SOC, SIEM & Security Management
IT services· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
EL
East Lindsey District Council
Delivery of Four Lightwaves Events for East Lindsey
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
BM
Barnsley Metropolitan Borough Council
Installation and Maintenance of Christmas Lights in Barnsley Town Centre locations
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS · Supplies
EN
Edinburgh Napier University
VMware VCF 9 Implementation
Software packages· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
CU
CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST
Logistics fee
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
DS
Defence Science and Technology Laboratory
Refractory repairs
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
TP
The Police, Fire and Crime Commissioner for Northamptonshire
Provision of Recruitment of Neighbourhood Officers
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
WO
West Oxfordshire District Council
West Oxfordshire Open Space, Sport and Recreation Study
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
BW
Birmingham Women's and Children's NHS Foundation Trust
Waiver - BWC_RQ3 - Illumina Ltd - Dragen license renewal
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS · Supplies
EN
Edinburgh Napier University
Tender for the provision of Satellite Tags.
Laboratory equipment· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
EM
Embark Multi Academy Trust
Estates Works and Capital Projects Dynamic Market
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
FA
Forestry and Land Scotland
Long Term Plans (formally Land Management Plans)
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS · Services
SC
Stirling Council
Temporary Traffic Management Services Framework
Repair & maintenance· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
SC
Somerset Council
East Somerset Leisure services
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
CC
Caerphilly County Borough Council
Award of 5472 - Hangar Youth & Community Centre - Renewal of Fixed Cupboards in Main Hall
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
OF
Office for National Statistics
Provision of Services of Dr James Brown to conduct a Labour Market Surveys Academic Review
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
DC
Durham County Council
Framework for Supply of Highways Materials
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
EC
ENGINEERING CONSTRUCTION INDUSTRY TRAINING BOARD
E-Learning Content Aggregator / marketplace Provider LXP
· Published 02 Jun
AWARDED
02 Jun
—
Awarded
Tender
FTS
SC
Shropshire Council
The Marches School, Creation of SEND Hub
· Published 02 Jun
Page 407 of 23300
PreviousNext