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LL
ClosedCF · 30a44924eb7d

L24084-Q-JJ - Online Service Quality Monitoring Tool

LONDON LUTON AIRPORT LIMITED
Status
Closed
Estimated
—
Published
08 Jan 2025

Key facts

Notice ID
cf-eca5abaf-5a40-43b3-83df-30a44924eb7d
CPV code
48517000 · Software packages
Source
Contracts Finder

Timeline

  1. Published
    08 Jan 2025

Description

LLA is looking to implement an all-in-one Online Service Quality Monitoring Tool to enable and unlock online reviews monitoring and management system with the capability of connecting/integrating with our Customer Service Power BI Dashboard. Preferred format would be a digital platform designed to help LLA to manage and improve online presence by consolidating, analysing, and enhancing online reviews, social media interactions, and overall digital overview of the airport itself and all involved concessionaires. The proposed solution should have the ability to manage consumer feedback from acquisition to loyalty, directly addressing most local search factors For further details please see tender documentation.

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165,209 noticesclosed · sorted by publication date
Page 411 of 8261
Time to close
Value
Type
Buyer
Notice
CLOSED
17 Feb
£200k
Estimated
Closed
CF
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Page 411 of 8261
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