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175,267 noticesclosed · sorted by publication date

Page 417 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

14 Jan

£300k

Estimated

Closed

The Police and Crime Commissioners for Hertfordshire. The Police and Crime Commissioners for Bedfordshire

DA Referral, Triage and Intervention Hub

Health & social· Published 14 Jan

CLOSED

17 Feb

—

Estimated

Closed

NMRN Operations

Provision of Interpretation for Victory Live: The Big Repair Project

Recreational & cultural· Published 14 Jan

CLOSED

14 Feb

—

Estimated

Closed

Procurement for Housing

PfH Funded Retrofit Works & Delivery

Construction work· Published 14 Jan

CLOSED

14 Feb

—

Estimated

Closed

Maricourt Catholic High School

Maricourt Catholic High School Catering Tender 2025

Hotel & restaurant· Published 14 Jan

CLOSED

27 Jan

£25k

Estimated

Closed

North York Moors National Park Authority

Tourism Campaign evaluation

Business services· Published 14 Jan

CLOSED

12 Feb

£275k

Estimated

Closed

SONI Ltd

SONI050 Internal Audit Services

Business services· Published 14 Jan

CLOSED

11 Mar

£5k

Estimated

Closed

Northumberland County Council

NCC1215 Operator for Wansbeck Square

Education & training· Published 14 Jan

CLOSED

20 Feb

—

Estimated

Closed

Metropolitan Police Service

MET POLICE COUPA EVENT #1847 STAGE 1 (SUPPLIER INFORMATION & TECHNICAL SIFT) THE PROVISION OF VEHICLE DISPOSAL INCLUDING PLEV'S & ASSOCIATED SERVICES VIA CONCESSION CONTRACT REGULATIONS 2016 (CCR 2016)

Business services· Published 14 Jan

CLOSED

14 Feb

£70k

Estimated

Closed

South Derbyshire District Council

Rosliston Forestry Centre Play Feature SDDC/RFC001

Musical instruments· Published 14 Jan

CLOSED

14 Feb

£14.3m

Estimated

Closed

NHS Resolution

Mediation and Neutral Evaluation Services

Business services· Published 14 Jan

CLOSED

03 Mar

£598k

Estimated

Closed

Dorset Police

1120: A Restorative Justice Support Service for Victims of Crime and ASB in Dorset

Health & social· Published 14 Jan

CLOSED

17 Feb

—

Estimated

Closed

Ministry of Defence, DIO,

RFI for The Provision of Military Operational Specialist Team Training (MOSTT) - Cadaveric Surgical Skills Training

Education & training· Published 14 Jan

CLOSED

27 Jan

—

Estimated

Closed

Parliamentary and Health Service Ombudsman

PR2243 - Provision of Behavioural Science Approaches to Improving Casework Processes

R&D services· Published 14 Jan

CLOSED

10 Mar

—

Estimated

Closed

Taylor Wimpey Ltd

M1 Junction 46 Improvements

Construction work· Published 14 Jan

CLOSED

28 Jan

£500k

Estimated

Closed

Eiffage Kier JV HS2 Main Civils Works, Lots C2 & C3

EKFB JV - Mobile Elevating Work Platforms hire-Routewide

Transport equipment· Published 14 Jan

CLOSED

19 Feb

£8.8m

Estimated

Closed

Hertfordshire County Council - Adult Care Services

Provision of N H S Talking Therapies Counselling Services N H S Talking Therapies Counselling Services

Health & social· Published 14 Jan

CLOSED

12 Feb

—

Estimated

Closed

London Borough of Haringey

Safer Estates Contract- Neighbourhood Improvement, CCTV Service, Maintenance & Installation

Radio & TV equipment· Published 14 Jan

CLOSED

28 Jan

—

Estimated

Closed

Shropshire Healthcare Procurement Service

CA15166 - Invitation to Tender for the Civils works for the RAAC Infrastructure Project at The Princess Royal Hospital, Telford

Construction work· Published 14 Jan

CLOSED

13 Feb

—

Estimated

Closed

London Borough of Croydon

Direct Payment Services

Health & social· Published 14 Jan

CLOSED

28 Nov

—

Estimated

Closed

capitalEsourcing

BT94 -North Street Surveying Reports

Construction work· Published 14 Jan

Page 417 of 8764

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Notice peek

ClosedCF · eb28d312f802

24/015 Customer Contact Solution

Tamworth Borough Council

Status

Closed

Estimated

—

Published

18 Dec 2024

Key facts

Notice ID: cf-faea6589-96e2-4c59-affc-eb28d312f802
CPV code: 48000000 · Software packages
Source: Contracts Finder

Timeline

Published
18 Dec 2024

Description

Tamworth Borough Council is looking to procure a cloud-based Customer Portal, CRM, low code workflow management system and omnichannel Contact Centre Solution to help rationalise and enhance the management of digital customer contact. We want to significantly improve how customers receive updates and how workflow is managed across the organisation, with the aim of enhancing customer engagement, improving satisfaction level, providing rapid deployment of processes/workflows and making every contact count. The solution should allow the Council to make use of the latest technological advancements, offering integrated use of AI and RPA (Robotic Process Automation) functionality to further enhance efficiency by automating routine tasks and providing intelligent insights. We aim to significantly transform our customer service operations and workflow management with the use of cost-effective scalable solutions.