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175,267 noticesclosed · sorted by publication date

Page 431 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

30 Jan

£75k

Estimated

Closed

Nuclear Restoration Services (NRS)

Provision of Opticians Services - Reserved Procurement

Health & social· Published 09 Jan

CLOSED

09 Jan

—

Estimated

Closed

FTS · Services

SATELLITE APPLICATIONS CATAPULT LIMITED

Audit Requirement

Business services· Published 09 Jan

CLOSED

16 Jan

—

Estimated

Closed

BRITISH COUNCIL(THE)

IELTS CBT

Education & training· Published 09 Jan

CLOSED

12 Feb

—

Estimated

Closed

Hull City Council

West Carr Housing Footpath Improvements

Construction work· Published 09 Jan

CLOSED

09 Jan

£1.5m

Estimated

Closed

Anchor Hanover Group

Workwear (Care Home) - C8834

Clothing & footwear· Published 09 Jan

CLOSED

26 Jan

£15k

Estimated

Closed

University Of The West Of England

START School: Programme Evaluation

Business services· Published 09 Jan

CLOSED

20 Feb

£18k

Estimated

Closed

Ripon City Council

Partnering with Alderman Tom F Spence Charity

Sewage & refuse· Published 09 Jan

CLOSED

13 Jan

£7k

Estimated

Closed

Sandwell Metropolitan Borough Council

Senior Care & Housing Support Officer

Business services· Published 09 Jan

CLOSED

05 Feb

—

Estimated

Closed

Brighton & Hove City Council

Supported Living at Brickfields - Market Engagement Activities

Health & social· Published 09 Jan

CLOSED

12 Feb

£4.0m

Estimated

Closed

North East Ambulance Service

Cleaning tender commercial premises pp North East Ambulance Service NHS Foundation (NEAS)Trust

Sewage & refuse· Published 09 Jan

CLOSED

31 Jan

£400k

Estimated

Closed

North Bristol NHS Trust

Further Competition for End User Devices UHBW

Office & computing· Published 09 Jan

CLOSED

13 Feb

—

Estimated

Closed

BFI

Gas Suppression System Upgrade

Electrical machinery· Published 09 Jan

CLOSED

14 Feb

—

Estimated

Closed

N E L Commissioning Support Unit

Intermediate Care Beds for Lewisham

Health & social· Published 09 Jan

CLOSED

18 Jan

£72k

Estimated

Closed

BRITISH COUNCIL(THE)

Invitation to Tender (ITT)-For: Purchase pen for IELTS task takers

Office & computing· Published 09 Jan

CLOSED

09 Jan

—

Estimated

Closed

FTS · Supplies

ScotRail Trains Ltd

ScotRail Workwear with Laundry Service

Clothing & footwear· Published 09 Jan

CLOSED

10 Feb

—

Estimated

Closed

N E L Commissioning Support Unit

Bridging Access Service for Camden

Health & social· Published 09 Jan

CLOSED

14 Feb

—

Estimated

Closed

Birmingham City Council

PQ0573 - RAA Website Support & Maintenance

IT services· Published 09 Jan

CLOSED

14 Feb

—

Estimated

Closed

South Oxfordshire District Council

Transformation of the existing café and bar areas, into a spin studio and multipurpose studio at the Didcot Wave leisure Centre in Didcot

Construction work· Published 09 Jan

CLOSED

29 Jan

£3.0m

Estimated

Closed

Royal Berkshire Fire & Rescue Service

Heat Decarbonisation

Construction materials· Published 08 Jan

CLOSED

07 Feb

—

Estimated

Closed

Gambling Commission

Consumer Voice Research

R&D services· Published 08 Jan

Page 431 of 8764

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Notice peek

ClosedCF · 3f3089a52594

Contact Centre Management System

Leeds Federated Housing Association Ltd

Status

Closed

Estimated

—

Published

20 Feb 2025

Key facts

Notice ID: cf-ac757965-9186-4e15-a825-3f3089a52594
CPV code: 64200000 · Postal & telecomms
Source: Contracts Finder

Timeline

Published
20 Feb 2025

Description

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which also allows for incoming and outgoing call management. In line with current and future requirements over the next three years, Leeds Federated is seeking a contract management system with the ability to service up to 50 users concurrently via VOIP, ideally via a desktop platform in addition to a mobile solution.Leeds Federated are seeking to appoint a partner that can meet current and future requirements in terms of providing a leading customer contact solution for both inbound and outbound communication primarily in terms of voice calls, but also via alternative media. Leeds Federated understand that an effective contact management platform has the ability to add significant value to the levels of customer service offered, and as such is seeking a solution that is simple to use, intuitive, and offers high levels of statistical insight, both in terms of customer contact, but also operative behaviour.Further details are contained within the tender documents.