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465,981 noticesawarded · sorted by publication date

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Value

Type

Buyer

Notice

AWARDED

04 Jun

—

Awarded

Tender

FTS

Gov Facility Services Ltd

Fire Escape Works

· Published 04 Jun

AWARDED

04 Jun

—

Awarded

Tender

FTS

Manchester City Council

TB Prevention Campaign

· Published 04 Jun

AWARDED

04 Jun

—

Awarded

Tender

FTS

Manchester City Council

Manchester Cancer Equity Plan

· Published 04 Jun

AWARDED

04 Jun

—

Awarded

Tender

FTS

Manchester City Council

Provision of Insurance coverage for Combined Liability

· Published 04 Jun

AWARDED

04 Jun

—

Awarded

Tender

FTS

Gov Facility Services Ltd

Security CCTV Works

· Published 04 Jun

AWARDED

04 Jun

—

Awarded

Tender

FTS

General Dental Council

Invitation to Tender for the Provision of Registrant and Student Panels and Associated Services

· Published 04 Jun

AWARDED

04 Jun

—

Awarded

Tender

FTS

Maritime and Coastguard Agency

UK Maritime Voyage Data Services

· Published 04 Jun

AWARDED

04 Jun

—

Awarded

Tender

FTS · Services

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

Outpatient Network Dermatology Insourcing

· Published 04 Jun

AWARDED

04 Jun

—

Awarded

Tender

FTS

Southampton City Council

Support for Umbraco Content Management System

· Published 04 Jun

AWARDED

04 Jun

—

Awarded

Tender

FTS

Cardiff Community Housing Association (CCHA)

Out of Hours Call Handling

· Published 04 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

Government Commercial Agency

Space Technology Solutions

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

Government Commercial Agency

Space Technology Solutions

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

University Centre Somerset College Group

CA17514 - CPC/KJ/01/2024: Multifunctional Devices and Associated Products and Services Including Print and Design Services

Office & computing· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS · Supplies

Barnsley Metropolitan Borough Council

IT Hardware Refresh May 2026

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

NHS Property Services

Car park resurfacing, drainage works and bollard installations at Haltwhistle HC

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

Thirteen Housing Group Limited

PPP Taking Care care call assist (Beechfield, Laurel Gardens, Pennyman, Gresley, Richard, Bramley, Bellamy, Glastonbury) 2025-202

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

Three Rivers District Council

Property Valuations Consultant

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

West Midlands Combined Authority

High Level Skills Capacity Evaluation.2

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

Citizen Housing Group Ltd

2025 - 1069 Group Electrical Works

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

Department for Education

Research in Practice STAR pilot (con_31728)

· Published 03 Jun

Page 432 of 23300

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Notice peek

TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs

Status

complete

Awarded

—

Published

02 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-05085d
Awarded to: CAPGEMINI UK PLC
Source: Find a Tender

Timeline

Published
02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

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