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465,981 noticesawarded · sorted by publication date

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Value

Type

Buyer

Notice

AWARDED

03 Jun

£30k

Awarded

Below-thresh.

West Midlands Fire Service

Employment advice

Business services· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

Plymouth City Council

28388 - Food Waste Caddy Liners

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

Hampshire County Council

L5 Operations Manager

Education & training· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

Educo

Cleaning Tender - Sussex Schools - Contract Award

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

Wyvern School

PP-10169 Wyvern School & Bushfield School Catering

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

Northern Ireland Prison Service

ID 6458713 - DAC 17/25 - DoJ NIPS - License for Business Objects

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

Hampshire County Council

L5 Operations Manager

Education & training· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

The Council of the Borough of Kirklees

Fine Art Collection Storage

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

Cornwall Council

Provision of Security Services to Designated Accommodation Sites

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

London Borough Of Islington

2526-0067- Triangle Estate Access Control

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

London Borough of Tower Hamlets

CO6095 Removal of Nuisance Vehicles and Abandoned Vehicles

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

Southern Housing

The Business Solutions and Supply Management Framework Lot 3 - Print Mailing & Digital Communications

Business services· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

Hampshire County Council

L3 Team Leader

Education & training· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS · Supplies

Oasis Community Learning

Framework Arrangement for the Provision of ICT Goods and Services to Oasis Community Learning

Office & computing· Published 03 Jun

AWARDED

03 Jun

£26k

Awarded

Below-thresh.

West Midlands Fire Service

Vehicle: TOYOTA C-HR+ 165kW Excel 77kWh 5dr Auto [JBL/Pan Roof]

Transport equipment· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS · Services

London Borough of Merton

Taxi Vehicles with Wheelchair Access and Passenger Assistant

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

Environment Agency

Hydrology Training Programme

· Published 03 Jun

AWARDED

03 Jun

£15k

Awarded

Below-thresh.

Gloucestershire County Council

KB071EB: Gloucester to Tewkesbry

Transport services· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

FTS

Thirteen Housing Group Limited

Invoice Scanning Module (PIA)

· Published 03 Jun

AWARDED

03 Jun

—

Awarded

Tender

Police and Crime Commissioner for Lincolnshire

Netwrix Endpoint Protector - (USB whitelisting encryption software)

Software packages· Published 03 Jun

Page 445 of 23300

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Notice peek

TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs

Status

complete

Awarded

—

Published

02 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-05085d
Awarded to: CAPGEMINI UK PLC
Source: Find a Tender

Timeline

Published
02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

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