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175,267 noticesclosed · sorted by publication date
Page 450 of 8764
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CLOSED
17 Jan
£25k
Estimated
Closed
CF
TR
Three Rivers District Council
GB-Rickmansworth: Habitat Surveys
Business services· Published 20 Dec
CLOSED
20 Jan
£779k
Estimated
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BM
Bolton Metropolitan Borough Council
TC259 - Asbestos Management Contract
Repair & maintenance· Published 20 Dec
CLOSED
20 Jan
£211k
Estimated
Closed
CF
BM
Bolton Metropolitan Borough Council
TC258 - Fire Risk Assessments Contract
Repair & maintenance· Published 20 Dec
CLOSED
27 Jan
£45k
Estimated
Closed
CF
ST
Sevenoaks Town Council
Solar Batteries
Installation services· Published 20 Dec
CLOSED
20 Jan
£745k
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Closed
CF
BM
Bolton Metropolitan Borough Council
TC257 - Water Hygiene Services Contract
Repair & maintenance· Published 20 Dec
CLOSED
20 Jan
£747k
Estimated
Closed
CF
BM
Bolton Metropolitan Borough Council
TC256 - Door and Shutter Maintenance Contract
Repair & maintenance· Published 20 Dec
CLOSED
20 Jan
£2.6m
Estimated
Closed
CF
BM
Bolton Metropolitan Borough Council
TC255 - Mechanical Maintenance Contract
Repair & maintenance· Published 20 Dec
CLOSED
22 Jan
—
Estimated
Closed
CF
SO
South Oxfordshire District Council
Construction Management, Detailed Design, Supply, Installation and Commissioning for the Installation of Air Source Heat Pumps and Solar Photovoltaic (PV) Cells and all other associated works at Didcot Wave Leisure Centre and Park Sports Centre in South Oxfordshire
Construction work· Published 20 Dec
CLOSED
22 Jan
—
Estimated
Closed
CF
FC
Foreign Commonwealth and Development Office
EME for APEX Independent Monitoring (AIM)
Business services· Published 19 Dec
CLOSED
31 Jan
—
Estimated
Closed
CF
GW
Great Waltham Parish Council
Great Waltham Playground Refurbishment Project
Musical instruments· Published 19 Dec
CLOSED
21 Jan
£6.0m
Estimated
Closed
CF
SS
2Gether Support Solutions Limited
Security services solution
Business services· Published 19 Dec
CLOSED
03 Feb
£85k
Estimated
Closed
CF
UO
UNIVERSITY OF SUSSEX(THE)
US_25070 - CAWI/CATI survey - EMPOCI team - Sussex
Architecture & engineering· Published 19 Dec
CLOSED
17 Jan
—
Estimated
Closed
CF
SC
Sheffield City Council
Provision of Service & Maintenance of the 3G Pitch at Parson Cross Park
Repair & maintenance· Published 19 Dec
CLOSED
30 Jan
£990k
Estimated
Closed
CF
QV
Queen Victoria NHS Foundation Hospital Trust
Provision of Managed Security Services and Car Park Management
Business services· Published 19 Dec
CLOSED
24 Jan
£1.2m
Estimated
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CF
CB
Chesterfield Borough Council
Provision of Electrical Repairs, Maintenance and Testing of Non-Housing Properties
Construction work· Published 19 Dec
CLOSED
20 Jan
£1.5m
Estimated
Closed
CF
LC
Lincolnshire County Council
Collection and Treatment of Street Cleansing Residues
Sewage & refuse· Published 19 Dec
CLOSED
20 Jan
—
Estimated
Closed
CF
NY
North York Moors National Park Authority
Mount Pleasant Farm, Midnight Farm, Riddings Farm, Keepers Cottage
Sewage & refuse· Published 19 Dec
CLOSED
19 Mar
£65k
Estimated
Closed
CF
HE
Homes England (the name adopted by the Homes and Communities Agency)
award of parcel specific design code at the Steadings Cirencester
Architecture & engineering· Published 19 Dec
CLOSED
06 Jan
—
Estimated
Closed
CF
SS
Single Source Regulations Office (SSRO)
New SSRO Website
IT services· Published 19 Dec
CLOSED
23 Jan
—
Estimated
Closed
CF
WN
West Northamptonshire Council
West Northamptonshire Council - Leisure Centres Bidders Day
Recreational & cultural· Published 19 Dec
Page 450 of 8764
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Notice peek

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HM
ClosedCF · d89f04bec175

Briefing and Early Engagement - HMRC Contact Centre as a Service

H M REVENUE & CUSTOMS
Status
Closed
Estimated
—
Published
09 Dec 2024

Key facts

Notice ID
cf-f652594e-a318-47dc-bfa2-d89f04bec175
CPV code
48512000 · Software packages
Source
Contracts Finder

Timeline

  1. Published
    09 Dec 2024

Description

HMRC is continuing its early engagement activities for the development of a single Omni-Channel Contact Centre as a Service (CCaaS) solution to replace its current legacy services. This update marks the next step in the programme, providing additional details for suppliers and inviting participation in an EOI Supplier Briefing Event. Key Information The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products; 2. Service design, implementation and configuration services; 3. Run & Support services, including proactive maintenance and testing; 4. Ongoing Run & Optimise services with an option for incentivised innovation and optimisation The department intends to seek bids from System Integrators (Implementation Partner(s)) in collaboration with CCaaS Software Vendors. Next Steps Two key documents have been made available as part of this notice: 1. CCaaS Programme Briefing Notice - A high-level overview of the programme, including its scope and indicative commercial timelines 2. Supplier Briefing Event Attendance Request Form - Suppliers interested in attending the EOI Supplier Briefing Event must complete and return this form To be invited to the EOI Supplier Briefing Event, suppliers must meet a set of criteria as outlined in the form. Further Details • This stage of early market engagement remains informal and will assist HMRC in understanding market capabilities and refining its specifications • Participation is by invitation only and will be at HMRC's discretion • Procurement under the Competitive Flexible Procedure, in accordance with the Procurement Act 2023, is anticipated to commence in early 2025. Key Dates and Registration • Suppliers wishing to participate must download and complete the Supplier Briefing Event Attendance Request Form by 17th January 2025. Invitations to the EOI Supplier Briefing Event will be issued following a review against the criteria. Disclaimer - This notice is issued as part of HMRC's transparency and engagement processes under the Procurement Act 2023 (PA23), and should be regarded as satisfying part of the statutory requirements prior to the formal launch of the procurement process. - HMRC reserves the right to amend, revise or cancel any part of this engagement, including but not limited to the criteria, scope, timelines or approach outlined in this notice, the CCaaS Programme Briefing Notice or the Supplier Briefing EOI Form. Nothing in this notice or related documents commits HMRC to any specific approach, criteria or timetable. - This notice does not constitute an Expression of Interest (EOI) or the start of the formal procurement process. HMRC reserves the right to amend its engagement approach as the programme evolves. For more information, please see the CCaaS Programme Briefing Notice.

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