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Value

Type

Buyer

Notice

AWARDED

29 May

—

Awarded

Tender

FTS

Notting Hill Genesis

Garden works

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

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Yorkshire Ambulance Service NHS Trust

YAS 334 2025_26 (DA Non FW) Electricity Upgrade to Hull

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS · Supplies

Scottish Fire and Rescue Service

Provision of Scrap Vehicles

Transport equipment· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS

Bristol City Council

Social Care and Education Placement

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS

Bristol City Council

Social Care and Education Placement

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS

Bristol City Council

Social Care and Education Placement

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS

UK Research and Innovation

UKRI-6053 Storage of containers in Montevideo

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

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Bristol City Council

Social Care and Education Placement

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS

Chichester District Council

Repairs, servicing and maintenance services for short stay (homeless) housing properties

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS · Supplies

University of Portsmouth Higher Education Corporation

Learning System in support of Apprenticeships

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

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Bristol City Council

Social Care and Education Placement

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

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Newcastle City Council

Ostara Care Call

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS

Bristol City Council

Social Care and Education Placement

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS · Services

North Northamptonshire Council

Travel to School Framework Call off

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS

Bristol City Council

Social Care and Education Placement

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS

Newquay Town Council

Design, supply and installation of playground equipment, landscaping and surfacing at Mount Wise Gardens, Newquay

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS

Leeds Teaching Hospitals NHS Trust

Enteral Nutrition - Prescribing Specialist Infant Formula

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS · Services

Inverclyde Council

Delivery Partner for Nature Restoration Fund & Related Grounds Projects

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS · Supplies

University of Portsmouth Higher Education Corporation

CRM & Marketing Cloud Renewal

· Published 29 May

AWARDED

29 May

—

Awarded

Tender

FTS

UK Research and Innovation

D-wave - Leap Quantum Cloud Service - Qcaas Development Bundle

· Published 29 May

Page 483 of 24718

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Notice peek

AwardFTS · 05abb0

Provision of Service Quality Regime (SQR) Inspection Services

XC TRAINS LIMITED

Awarded

✓

02 Jun 2026

Awarded

£1.3m

Published

02 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-05abb0
Awarded to: Mystery Shoppers Limited
Source: Find a Tender

Timeline

Published
02 Jun 2026
Awarded
02 Jun 2026

Description

XC Trains Limited (XC) operates passenger rail services across the United Kingdom. XC is a unique operation in that it runs from the Southwest in England to the North of Scotland and is the most extensive rail franchise in Britain, calling at more than 100 stations. XC serves 7 of the 10 largest UK cities with 7 routes radiating from a central hub in Birmingham. The Service Quality Regime (SQR) was set up by the Department for Transport (DfT) to incentivise Train Operating Companies (TOCs) to ensure customer experience standards across the railway network are maintained and improved. The regime is defined in the National Rail Contracts (NRCs) that exist between TOCs and the DfT, including XC's NRC. The NRC sets out the obligations that TOCs have to deliver to ensure compliance with the Contract, and the repercussions if they are not. XC's SQR has been in place since late 2021 and has seen a few changes since it first started. XC is also proud to have helped the DfT trial changes to SQR during this time to pave the way for other TOCs following in the future. This Procurement is undertaken by XC on behalf of itself, and a successor operator of the XC. The key elements and strategic objectives of the Project are: - Train Service Regime (TSR) inspections by inspectors; - Customer Service Regime (CSR) inspections by mystery shoppers; - Accessible Customer Service Regime (ACSR) inspections by mystery shoppers with additional accessible needs; - Provision of mobile devices to the supplier inspectors and mystery shoppers for running inspection forms; and - Inspection data quality assurance. The awarded supplier will provide the following services: - Project mobilisation and implementation of services - Total of 290 inspections per railway period across the duration of the contract - Account management services

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