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Page 503 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

11 Dec

—

Estimated

Closed

Reading Borough Council

RBC - CS - Door Entry Systems

Repair & maintenance· Published 02 Dec

CLOSED

17 Dec

—

Estimated

Closed

AGRI-EPI CENTRE LIMITED

129-1124T Provision of HVAC Supply & Install & Related Services Framework

Industrial machinery· Published 01 Dec

CLOSED

23 Jan

£50k

Estimated

Closed

The Oil & Pipelines Agency

GB-Campbeltown, Dunoon, Aultbea, Plymouth, Portsmouth: OPA T615 Marine Safety Support Services Framework

Other services· Published 01 Dec

CLOSED

07 Jan

—

Estimated

Closed

Belfast Royal Academy

Belfast Royal Academy Cleaning Tender

Sewage & refuse· Published 01 Dec

CLOSED

07 Jan

—

Estimated

Closed

Belfast Royal Academy

Belfast Royal Academy Catering Tender

Hotel & restaurant· Published 01 Dec

CLOSED

06 Jan

—

Estimated

Closed

NEUPC Ltd

Removals and Relocations Services

Other services· Published 30 Nov

CLOSED

20 Jan

£350k

Estimated

Closed

SONI Ltd

SONI036 Creative Design and Marketing Servicves

Business services· Published 29 Nov

CLOSED

19 Dec

—

Estimated

Closed

National Highways

Total Facilities Management

Repair & maintenance· Published 29 Nov

CLOSED

30 Jan

£13.0m

Estimated

Closed

BLUELIGHT COMMERCIAL LIMITED

BLC0203: Framework for the Provision of Waterproof Clothing

Security & defence· Published 29 Nov

CLOSED

10 Dec

£175k

Estimated

Closed

Tunbridge Wells Borough Council

The design, manufacture and delivery of a modular unit(s) containing 4 team changing rooms and 2 officials changing rooms

Construction materials· Published 29 Nov

CLOSED

08 Jan

—

Estimated

Closed

The Trustees of the British Museum

Western Range Cost Consultant and Contract Administrator

Architecture & engineering· Published 29 Nov

CLOSED

17 Jan

—

Estimated

Closed

Knowsley Council

DFG Adaptations Framework

Construction work· Published 29 Nov

CLOSED

10 Jan

—

Estimated

Closed

Nottingham Trent University

Floor Coverings

Construction materials· Published 29 Nov

CLOSED

10 Jan

£1.4m

Estimated

Closed

Cumberland Council

Relocation of the HM Coroners Officer to Allerdale House, Workington.

Construction work· Published 29 Nov

CLOSED

16 Dec

—

Estimated

Closed

Surrey County Council

Request for Information Operating a Short Breaks Scheme

Health & social· Published 29 Nov

CLOSED

14 Jan

£2.0m

Estimated

Closed

Ministry of Justice

Forensic Psychologist in Training (FPiT) Qualification

Education & training· Published 29 Nov

CLOSED

10 Jan

—

Estimated

Closed

North Northamptonshire Council

Corby Engagement Project

Health & social· Published 29 Nov

CLOSED

27 Jan

—

Estimated

Closed

DEFRA

Offshore Wind Turbine Blade Painting Pilot

R&D services· Published 29 Nov

CLOSED

10 Jan

—

Estimated

Closed

Civil Aviation Authority

CAA Economic Consultancy Services Framework agreement

Financial services· Published 29 Nov

CLOSED

08 Jan

—

Estimated

Closed

London Borough of Lambeth

Brixton Recreation Centre Ten Pin Bowling Lane

Musical instruments· Published 29 Nov

Page 503 of 8764

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Notice peek

ClosedCF · d89f04bec175

Briefing and Early Engagement - HMRC Contact Centre as a Service

H M REVENUE & CUSTOMS

Status

Closed

Estimated

—

Published

09 Dec 2024

Key facts

Notice ID: cf-f652594e-a318-47dc-bfa2-d89f04bec175
CPV code: 48512000 · Software packages
Source: Contracts Finder

Timeline

Published
09 Dec 2024

Description

HMRC is continuing its early engagement activities for the development of a single Omni-Channel Contact Centre as a Service (CCaaS) solution to replace its current legacy services. This update marks the next step in the programme, providing additional details for suppliers and inviting participation in an EOI Supplier Briefing Event. Key Information The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products; 2. Service design, implementation and configuration services; 3. Run & Support services, including proactive maintenance and testing; 4. Ongoing Run & Optimise services with an option for incentivised innovation and optimisation The department intends to seek bids from System Integrators (Implementation Partner(s)) in collaboration with CCaaS Software Vendors. Next Steps Two key documents have been made available as part of this notice: 1. CCaaS Programme Briefing Notice - A high-level overview of the programme, including its scope and indicative commercial timelines 2. Supplier Briefing Event Attendance Request Form - Suppliers interested in attending the EOI Supplier Briefing Event must complete and return this form To be invited to the EOI Supplier Briefing Event, suppliers must meet a set of criteria as outlined in the form. Further Details • This stage of early market engagement remains informal and will assist HMRC in understanding market capabilities and refining its specifications • Participation is by invitation only and will be at HMRC's discretion • Procurement under the Competitive Flexible Procedure, in accordance with the Procurement Act 2023, is anticipated to commence in early 2025. Key Dates and Registration • Suppliers wishing to participate must download and complete the Supplier Briefing Event Attendance Request Form by 17th January 2025. Invitations to the EOI Supplier Briefing Event will be issued following a review against the criteria. Disclaimer - This notice is issued as part of HMRC's transparency and engagement processes under the Procurement Act 2023 (PA23), and should be regarded as satisfying part of the statutory requirements prior to the formal launch of the procurement process. - HMRC reserves the right to amend, revise or cancel any part of this engagement, including but not limited to the criteria, scope, timelines or approach outlined in this notice, the CCaaS Programme Briefing Notice or the Supplier Briefing EOI Form. Nothing in this notice or related documents commits HMRC to any specific approach, criteria or timetable. - This notice does not constitute an Expression of Interest (EOI) or the start of the formal procurement process. HMRC reserves the right to amend its engagement approach as the programme evolves. For more information, please see the CCaaS Programme Briefing Notice.