PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices
BuyersSuppliersNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Outcome
  • All
  • Awaiting award
  • Cancelled
  • Withdrawn
  • Unsuccessful
Closed since
  • Any
  • Closed ≤ 30 days
  • Closed ≤ 90 days
  • Closed ≤ 12 months
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Closed×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗

Notice peek

×
HM
ClosedCF · d89f04bec175

Briefing and Early Engagement - HMRC Contact Centre as a Service

H M REVENUE & CUSTOMS
Status
Closed
Estimated
—
Published
09 Dec 2024

Key facts

Notice ID
cf-f652594e-a318-47dc-bfa2-d89f04bec175
CPV code
48512000 · Software packages
Source
Contracts Finder

Timeline

  1. Published
    09 Dec 2024

Description

HMRC is continuing its early engagement activities for the development of a single Omni-Channel Contact Centre as a Service (CCaaS) solution to replace its current legacy services. This update marks the next step in the programme, providing additional details for suppliers and inviting participation in an EOI Supplier Briefing Event. Key Information The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products; 2. Service design, implementation and configuration services; 3. Run & Support services, including proactive maintenance and testing; 4. Ongoing Run & Optimise services with an option for incentivised innovation and optimisation The department intends to seek bids from System Integrators (Implementation Partner(s)) in collaboration with CCaaS Software Vendors. Next Steps Two key documents have been made available as part of this notice: 1. CCaaS Programme Briefing Notice - A high-level overview of the programme, including its scope and indicative commercial timelines 2. Supplier Briefing Event Attendance Request Form - Suppliers interested in attending the EOI Supplier Briefing Event must complete and return this form To be invited to the EOI Supplier Briefing Event, suppliers must meet a set of criteria as outlined in the form. Further Details • This stage of early market engagement remains informal and will assist HMRC in understanding market capabilities and refining its specifications • Participation is by invitation only and will be at HMRC's discretion • Procurement under the Competitive Flexible Procedure, in accordance with the Procurement Act 2023, is anticipated to commence in early 2025. Key Dates and Registration • Suppliers wishing to participate must download and complete the Supplier Briefing Event Attendance Request Form by 17th January 2025. Invitations to the EOI Supplier Briefing Event will be issued following a review against the criteria. Disclaimer - This notice is issued as part of HMRC's transparency and engagement processes under the Procurement Act 2023 (PA23), and should be regarded as satisfying part of the statutory requirements prior to the formal launch of the procurement process. - HMRC reserves the right to amend, revise or cancel any part of this engagement, including but not limited to the criteria, scope, timelines or approach outlined in this notice, the CCaaS Programme Briefing Notice or the Supplier Briefing EOI Form. Nothing in this notice or related documents commits HMRC to any specific approach, criteria or timetable. - This notice does not constitute an Expression of Interest (EOI) or the start of the formal procurement process. HMRC reserves the right to amend its engagement approach as the programme evolves. For more information, please see the CCaaS Programme Briefing Notice.

You might also see

  • All H M REVENUE & CUSTOMS notices →
  • All Software packages notices →
Open full notice ↗View in this tab
175,267 noticesclosed · sorted by publication date
Page 506 of 8764
Time to close
Value
Type
Buyer
Notice
CLOSED
18 Dec
£70k
Estimated
Closed
CF
TL
TRELAN LTD
Double Armoured Tow Cable
Electrical machinery· Published 29 Nov
CLOSED
07 Jan
£100k
Estimated
Closed
CF
NM
Newry, Mourne and Down District Council (NMD)
CA14989 - Tender 20/2024 - Servicing, Maintenance and Repair of NMDDC Portable and Fixed Fire Fighting Equipment
Repair & maintenance· Published 29 Nov
CLOSED
06 Jan
£85.2m
Estimated
Closed
CF
SC
Surrey County Council
SCC IC Extra Care Housing Care and Support - RFX1000539
Health & social· Published 29 Nov
CLOSED
13 Jan
£300k
Estimated
Closed
CF
HC
Hampshire County Council
(ADC) Sycamore Road Roofing, Cladding and Window Replacement
Construction work· Published 29 Nov
CLOSED
06 Dec
£1.0m
Estimated
Closed
CF
WY
West Yorkshire Combined Authority
Batch 754 - Leeds and Wakefield Saturday services - Jan-July 2025
Transport services· Published 29 Nov
CLOSED
13 Jan
£2.2m
Estimated
Closed
CF
UO
University of Brighton
Combined Heat and Power Unit (Falmer Sports Centre) Energy Performance Contract
Architecture & engineering· Published 29 Nov
CLOSED
10 Jan
—
Estimated
Closed
CF
DF
Department for International Trade
Office for Product Safety and Standards (OPSS) Outsourced Product Testing
Architecture & engineering· Published 29 Nov
CLOSED
22 Nov
—
Estimated
Closed
CF
DF
Department for Science, Innovation & Technology
Legal Services Requirements Data Infrastructure Security and Resilience
Business services· Published 29 Nov
CLOSED
21 Jan
£11.7m
Estimated
Closed
CF
WH
WOLVERHAMPTON HOMES LIMITED
WH24011 - Grounds Maintenance and Arboriculture Services
Agriculture & forestry· Published 29 Nov
CLOSED
10 Jan
—
Estimated
Closed
CF
LB
London Borough of Haringey
Provision of Cycle training
Education & training· Published 29 Nov
CLOSED
20 Dec
£60k
Estimated
Closed
CF
GL
GREENSQUAREACCORD LIMITED
Hooks Close Lechlade Treatment Plant
Construction work· Published 29 Nov
CLOSED
17 Jan
£261k
Estimated
Closed
CF
GB
Gravesham Borough Council
Relandscaping Upper St Andrew's Gardens
Construction work· Published 29 Nov
CLOSED
30 Dec
£360k
Estimated
Closed
CF
RB
Royal Borough of Greenwich
SPS 2818 - Greenwich Peninsula Compactor Waste Collection and Disposal Service
Sewage & refuse· Published 29 Nov
CLOSED
08 Jan
—
Estimated
Closed
CF
CB
Crawley Borough Council
CBC Tilgate Park Ice Cream Concession 2025-2028
Hotel & restaurant· Published 29 Nov
CLOSED
13 Dec
£90k
Estimated
Closed
CF
EC
Essex County Council
EPP0176 - Pirate Ship for Cliff Park Play Area
Mining machinery· Published 29 Nov
CLOSED
09 Jan
—
Estimated
Closed
CF
CH
CITY HOSPITALS INDEPENDENT COMMERCIAL ENTERPRISES LIMITED
Refrigeration Maintenance
Industrial machinery· Published 29 Nov
CLOSED
20 Dec
£100k
Estimated
Closed
CF
TA
Transdev Airport Services
Bodywork services
Repair & maintenance· Published 29 Nov
CLOSED
20 Dec
£100k
Estimated
Closed
CF
TA
Transdev Airport Services
Breakdown and recovery services copy
Repair & maintenance· Published 29 Nov
CLOSED
20 Dec
£1.0m
Estimated
Closed
CF
TA
Transdev Airport Services
Tyre replacement services (Landside)
Transport equipment· Published 29 Nov
CLOSED
20 Dec
£1.0m
Estimated
Closed
CF
TA
Transdev Airport Services
Tyre replacement services (Airside)
Repair & maintenance· Published 29 Nov
Page 506 of 8764
PreviousNext
Closing 24h
79
Open notices
Closing this week
486
Don’t miss
Open · all
2,945
Live opportunities
Posted · 24h
454
New notices
Posted · 30d
12,284
All notice types
Awarded · 7d
2,031
Market signal