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Wirral Council is looking for a single supplier for the provision of the following Key-holding and Alarm Response - to provide 24 hours/365 days a year services for key holding and response to alarm activation and incidents of Wirral Council building, the service provider will provide a responsive service to respond to alarm activations. This will require holding & collection of keys, holding of alarm and access details for all the sites and provide a 24 hour / 365-day response to activations of alarms in these buildings. Venue Security - Attendance will be required at Wirral Council premises for the days and periods notified by the Client, Wirral Council. The Service provider will be required to provide services as and when required, 24 hours a day, 7 days a week, including all days deemed to be bank holidays in the United Kingdom. The provision of this service shall be called off on an "as and when required" basis. For some premises / occasions the provision of consistent and regular personnel will be preferred to ensure familiarity with both physical layout and with Wirral Council contacts and procedures. These services will consist of a mixture of provisions as detailed below: - Static security for events/incidents Static security for public and closed meetings Licensed door supervisors for public and closed meetings Mobile security patrols - Mobile Patrols are not expected to form a major component of this contract however Wirral Council may request provision of mobile patrols of specific areas in relation to an identified threat or concern. The service provider must be able to meet all the requirements and standards of British Standard BS7499 for manned security services and the current ACPO policies on key-holding, and also be a member of the SIA approved contract scheme and ACS accreditation. This services contract will run for a period of 24 months with options to extend for two (2) periods of 12 months each (maximum 24 months). Estimated contract start date: 1st March 2025