PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
188
New notices
Posted · 30d
6,683
All notice types
Awarded · 7d
864
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 59 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
29 Jun
—
Awarded
Tender
FTS · Supplies
GB
GREAT BRITISH ENERGY - NUCLEAR
Enterprise Risk Management System
Software packages· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
CF
LC
Leicestershire County Council
SEN18618-SEN-TAXI-GOLDHILL ADVENTURE PLAYGROUND
Transport services· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
NI
Northern Ireland Housing Executive
Response Maintenance and Improvement
· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
DS
Defence Science and Technology Laboratory
Auto CAD Software
· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS · Services
LT
Lancashire Teaching Hospitals NHS Foundation Trust
Project Management
· Published 29 Jun
AWARDED
29 Jun
£200k
Awarded
Tender
CF
LB
London Borough of Sutton
Freetest.me - Online STI Screening
Medical equipment· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
NP
Neath Port Talbot County Borough Council
Asbestos Remedial Works at Coryton Depot
· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
TP
THE PIRBRIGHT INSTITUTE
Plowright Formaldehyde (HCOH) Detection System Replacement
· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
LC
Leeds City Council
Cottingley Hall Crematorium - Coffin Lift
· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
DC
DERBYSHIRE COMMUNITY HEALTH SERVICES NHS FOUNDATION TRUST
IHV CORPORATE MEMBERSHIP
· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
NP
Neath Port Talbot County Borough Council
Asbestos Management Survey Programme 2026-27
· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
OG
ORBIT GROUP LIMITED
Occupational Health Service
· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
KG
KETTERING GENERAL HOSPITAL NHS FOUNDATION TRUST
Cancer Software Services - KGH
· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
LC
Leeds City Council
South Leeds Youth Hub - Lift Replacement
· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
GP
Great Places Housing Group Limited
Invasive Plant Management
· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
BL
British Library Board
Microsoft 365 Licences
· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
KC
Kent County Council
Pembury Primary School
· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
ON
Oxleas NHS Foundation Trust
The Provision of Soft Facilities Management Services
· Published 29 Jun
AWARDED
29 Jun
£33k
Awarded
Below-thresh.
CF
KC
Kirklees Council
RAVENSTHORPE CE (VC) JUNIOR SCHOOL - ROOF & BUILDING WORKS & INTERNAL REPAIRS
Construction materials· Published 29 Jun
AWARDED
29 Jun
—
Awarded
Tender
FTS
DO
Department of Health & Social Care
DHSC:GAPH: Healthy Child Programme: 5-19 Public Health Nursing
· Published 29 Jun
Page 59 of 23300
PreviousNext