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AwardCF · 54afa891f50e

Out of Hours Phone Service

Housing Solutions

Status

Awarded

Estimated

—

Published

22 Jun 2026

Key facts

Notice ID: cf-71069bd5-72ce-4f51-b8cf-54afa891f50e
CPV code: 79512000 · Business services
Awarded to: Davies Group Limited
Source: Contracts Finder

Timeline

Published
22 Jun 2026
Awarded
17 Jun 2026

Description

Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and escalation of emergency repairs, tenancy related matters and other urgent enquiries, ensuring continuity of service and appropriate response to residents need 24 hours a day, 365 days a year.