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165,209 noticesclosed · sorted by publication date

Page 86 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

19 Dec

—

Estimated

Closed

Department for Work & Pensions

JCS CRM tool

IT services· Published 10 Dec

CLOSED

10 Dec

—

Estimated

Closed

FTS · Works

Caledonian Maritime Assets Ltd (Utility)

Tiree Terminal New Building, Marshalling Area & Traffic Management Works

Construction materials· Published 10 Dec

CLOSED

10 Dec

—

Estimated

Modification

FTS

Gedling Borough Council

Emergency and Nightly Paid Accommodation

· Published 10 Dec

CLOSED

17 Dec

£1.0m

Estimated

Closed

Anthro JV

Building Management System - North and South Portals at Old Oak Common (Tender Ref: COMM12)

Architecture & engineering· Published 10 Dec

CLOSED

16 Dec

£500k

Estimated

Closed

Costain Limited (H7-Heathrow)

WP3340- Road Marking

Transport equipment· Published 10 Dec

CLOSED

10 Dec

—

Estimated

Modification

FTS

Karbon Homes

Replacement of Floor Coverings

· Published 10 Dec

CLOSED

10 Dec

£136k

Estimated

Closed

Bournemouth Christchurch and Poole Council

Replacement of Specialist Refuse Collection Vehicle (RCV)

Transport equipment· Published 10 Dec

CLOSED

23 Dec

—

Estimated

Closed

KIER TRANSPORTATION LIMITED

A66 Northern Trans-Pennine (NTP) - Scheme 6 Reinstatement of Archaeology fields

Construction work· Published 10 Dec

CLOSED

09 Dec

—

Estimated

Modification

FTS

Rochford Districtg Council

Station Road Car Park Resurfacing

· Published 09 Dec

CLOSED

09 Dec

—

Estimated

Modification

FTS

Cyngor Sir Ceredigion County Council

Ceredigion - Play, Recreation and Childcare for Disabled Children and Young People

· Published 09 Dec

CLOSED

02 Jan

£350k

Estimated

Closed

NHS Blood & Transplant (NHSBT)

SCI Cleanroom Cleaning 2025/26

Sewage & refuse· Published 09 Dec

CLOSED

16 Jan

£3.0m

Estimated

Closed

Cornwall Council

Electronic Case Management System for Multiple Vulnerabilities

Software packages· Published 09 Dec

CLOSED

14 Jan

£143.0m

Estimated

Closed

Cornwall Council

Cornwall's Franchising & Bus Reform Pilot

Transport services· Published 09 Dec

CLOSED

09 Dec

—

Estimated

Closed

FTS · Services

The City of Edinburgh Council

Tweed Lodge Care Home Services

Health & social· Published 09 Dec

CLOSED

23 Dec

—

Estimated

Closed

Tameside College

CA16870 - Tameside College - Request for a Laser Cutting Machine

Industrial machinery· Published 09 Dec

CLOSED

09 Dec

—

Estimated

Modification

FTS

TRANSPORT FOR WALES RAIL LTD

Mk4 OH2 Minus and Corrosion Repair

· Published 09 Dec

CLOSED

02 Jan

—

Estimated

Closed

Elvetham Heath Parish Council

Grounds Maintenance Contract for Elvetham Heath Parish Council

Agriculture & forestry· Published 09 Dec

CLOSED

09 Dec

—

Estimated

Modification

FTS

Stoke-on-Trent Council

Community Deceased Removals

· Published 09 Dec

CLOSED

18 Jul

—

Estimated

Closed

Oxfordshire County Council

Digital Place - Call-off from GCloud14 (RM1557.13)

IT services· Published 09 Dec

CLOSED

09 Dec

—

Estimated

Closed

FTS · Works

North Lanarkshire Council

HO MR 24 066 / NLC-SLP-25-014: Lanark County Council - Swedish Timbers Full Project Works Package

Construction work· Published 09 Dec

Page 86 of 8261

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Notice peek

ClosedCF · 3f3089a52594

Contact Centre Management System

Leeds Federated Housing Association Ltd

Status

Closed

Estimated

—

Published

20 Feb 2025

Key facts

Notice ID: cf-ac757965-9186-4e15-a825-3f3089a52594
CPV code: 64200000 · Postal & telecomms
Source: Contracts Finder

Timeline

Published
20 Feb 2025

Description

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which also allows for incoming and outgoing call management. In line with current and future requirements over the next three years, Leeds Federated is seeking a contract management system with the ability to service up to 50 users concurrently via VOIP, ideally via a desktop platform in addition to a mobile solution.Leeds Federated are seeking to appoint a partner that can meet current and future requirements in terms of providing a leading customer contact solution for both inbound and outbound communication primarily in terms of voice calls, but also via alternative media. Leeds Federated understand that an effective contact management platform has the ability to add significant value to the levels of customer service offered, and as such is seeking a solution that is simple to use, intuitive, and offers high levels of statistical insight, both in terms of customer contact, but also operative behaviour.Further details are contained within the tender documents.