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ClosedCF · 22e7f60eae82

Pre-market Engagement (PME): CRM System to Integrate with a CCaaS Platform for Police Control Room & Contact Centre

Thames Valley Police

Status

Closed

Estimated

—

Published

05 Feb 2026

Key facts

Notice ID: cf-62ae204a-0cfd-4d42-92a5-22e7f60eae82
CPV code: 48000000 · Software packages
Source: Contracts Finder

Timeline

Published
05 Feb 2026

Description

HIOWC & TVP is seeking information from qualified suppliers regarding the provision of a Customer Relationship Management (CRM) system that will integrate with a new Contact Centre as a Service (CCaaS) platform currently being procured for our Police Control Room and Contact Centre environments. Please see the attached document for further information and instruction Please submit responses by the closing date to the following address: procurementict@thamesvalley.police.uk