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465,981 noticesawarded · sorted by publication date

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Time to close

Value

Type

Buyer

Notice

AWARDED

15 Jun

—

Awarded

Tender

FTS

Royal Borough of Kingston Upon Thames

Fire Alarm Installation

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

Ramsgate Royal Harbour, Kent Mechanical Dredging

Camera and Microphone Replacement

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

St Helens College

Branded Merchandise

Furniture & furnishings· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

Berneslai Homes Limited

Heating Installs and Associated Works

Construction work· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

UNIVERSITY OF SUSSEX(THE)

Resourcelink Renewal - read only (Zellis)

· Published 15 Jun

AWARDED

15 Jun

£173k

Awarded

Tender

Financial Conduct Authority

EMO Intelligence Resource Augmentation

Business services· Published 15 Jun

AWARDED

15 Jun

£22k

Awarded

Below-thresh.

Lincolnshire Community Health Service NHS Trust

Space Utilisation Survey

Business services· Published 15 Jun

AWARDED

15 Jun

£473k

Awarded

Tender

Financial Conduct Authority

Skilled Person Review for claims handling

Business services· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

PROSPER

Gentoo - Employers Agent Aberdare Rd

Architecture & engineering· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

Department of Agriculture, Environment and Rural Affairs

DAERA Agricultural Policy Division The Carbon Footprinting Project

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS · Services

Shetland Islands Council

Janet Courtney Hostel Refurbishment, Lerwick, Shetland - Architectural Services and Principal Designer

Architecture & engineering· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

UNIVERSITY OF SUSSEX(THE)

Resourcelink Renewal - read only (Zellis)

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

PROSPER

Gentoo - Architect Aberdare Rd

Architecture & engineering· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

Ramsgate Royal Harbour, Kent Mechanical Dredging

Security software

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

PROSPER

Gentoo - Planning Services Aberdare Rd

Architecture & engineering· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

St Helens College

Extreme Switches

Radio & TV equipment· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

South Western Ambulance Service NHS Foundation Trust

Provision of Taxi Services for SWASFT

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

RAIL SAFETY AND STANDARDS BOARD LIMITED

GB-London: Employee Engagement Surveys

Business services· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

Somerset Council

Demolition Works

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

Wokingham Borough Council

WBCSENOB335 Welldon Park Academy

Transport services· Published 15 Jun

Page 91 of 23300

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Notice peek

TenderFTS · 06ab5f

Voice of the Customer Platform

AFFINITY WATER LIMITED

Status

active

Awarded

£417k

Services

Published

03 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-06ab5f
CPV code: 79342310 · Business services
Contract type: services
Source: Find a Tender

Timeline

Published
03 Jun 2026

Description

To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to create and send surveys with Affinity Water branding, provide corresponding dashboards and import/export data. The platform helps to place the voice of Affinity Water customers at the centre of our business through identifying the gaps in our current customer experiences, to then improve experiences and satisfaction going forward. The platform should include but is not limited to: • Bespoke surveys sent through email and text, in line with Affinity Water's brand guidelines, fonts and logo. • Ability to access, categorise and analyse data from surveys. • Ability to tailor surveys per process, journey, customer segment, water region etc. and send either instantly or with a delay functionality. • High-quality analysis on the surveys conducted through analytical tools to identify keywords, themes and trends. • Useable and configurable dashboards showing departments, processes, water regions, customer segments etc. • Ability to plug-in for data feeds to other platforms or manually load in data. • Automated ticketing system to prioritise unresolved or dissatisfied customers to 'close the loop'. • AI functionality to interrogate system and answer user specific questions, with quantification of results. • Ability to export through Secure File Transfer Protocol (SFTP). • Ability to access online training and training library. • Ability to capture the voice of our colleagues through feedback.