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465,981 noticesawarded · sorted by publication date

Page 95 of 23300

Time to close

Value

Type

Buyer

Notice

AWARDED

15 Jun

—

Awarded

Tender

FTS · Supplies

North Lincolnshire Council

Library Management System

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS · Services

Cardiff and Vale University Health Board

CONSUTLANCY SERVICES FOR CLINICAL TRANSFORMATION FRAMEWORK TO DELIVER THE WELSH GOVERNMENT’S MENTAL HEALTH AND WELLBEING STRATEGY

Business services· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS · Works

East Sussex County Council

ESCC-HP-PMD-Chyngton Primary School-SEND Facility refurbishment works

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

UK Atomic Energy Authority

Unit4 ERP Vision Managed Service

IT services· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS · Services

NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD

General Medical and Primary Healthcare Services for people seeking asylum or refugee status - York

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

City of Bradford Metropolitan District Council

Processing of Co-mingled Dry Mixed Recycling

· Published 15 Jun

AWARDED

15 Jun

£1.2m

Awarded

Tender

Mid Devon District Council

MDDC202504-001 -ASHP 2 ASHP upgrades 2025/26 - 2027/28

Construction work· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

Newcastle City Council

High Intensity User Service

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

Leeds City Council

Farsley Farfield Primary School Roofing Works, PMP26

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

Atomic Weapons Establishment

Supply, Installation and Commissioning of Circuit Breakers

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

Southampton City Council

Waste Strategic Support Proposal

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

City of Bradford Metropolitan District Council

Collection & Processing of Wood Waste

· Published 15 Jun

AWARDED

14 Jun

—

Awarded

Tender

FTS · Works

Southern Electric Power Distribution plc

Distribution Overhead Line Works South (up to 33kV)

Construction work· Published 14 Jun

AWARDED

14 Jun

—

Awarded

Tender

FTS

Essex County Council

Transforming Care Supported Living Projects

· Published 14 Jun

AWARDED

14 Jun

—

Awarded

Tender

FTS

Durham Aged Mineworkers' Homes Association

Laundry Equipment - Bulmer & Rutherford House

· Published 14 Jun

AWARDED

13 Jun

—

Awarded

Tender

FTS · Supplies

UNIVERSITY OF GLOUCESTERSHIRE

Cloud based academic timetabling system

Software packages· Published 13 Jun

AWARDED

12 Jun

—

Awarded

Tender

FTS

NHS England

Provision of Psychology Support for trainee doctors, dentists & pharmacists EoE

· Published 12 Jun

AWARDED

12 Jun

—

Awarded

Tender

FTS

South London and Maudsley

VCSE - Housing and Social Support Navigation Service - (Lot 2)

· Published 12 Jun

AWARDED

12 Jun

£26k

Awarded

Below-thresh.

United Lincolnshire Teaching Hospitals NHS Trust

Switchboard Console Software

Software packages· Published 12 Jun

AWARDED

12 Jun

—

Awarded

Tender

FTS

West Berkshire Council

West Berkshire Highways Term Maintenance Contract

· Published 12 Jun

Page 95 of 23300

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Notice peek

TenderFTS · 06ab5f

Voice of the Customer Platform

AFFINITY WATER LIMITED

Status

active

Awarded

£417k

Services

Published

03 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-06ab5f
CPV code: 79342310 · Business services
Contract type: services
Source: Find a Tender

Timeline

Published
03 Jun 2026

Description

To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to create and send surveys with Affinity Water branding, provide corresponding dashboards and import/export data. The platform helps to place the voice of Affinity Water customers at the centre of our business through identifying the gaps in our current customer experiences, to then improve experiences and satisfaction going forward. The platform should include but is not limited to: • Bespoke surveys sent through email and text, in line with Affinity Water's brand guidelines, fonts and logo. • Ability to access, categorise and analyse data from surveys. • Ability to tailor surveys per process, journey, customer segment, water region etc. and send either instantly or with a delay functionality. • High-quality analysis on the surveys conducted through analytical tools to identify keywords, themes and trends. • Useable and configurable dashboards showing departments, processes, water regions, customer segments etc. • Ability to plug-in for data feeds to other platforms or manually load in data. • Automated ticketing system to prioritise unresolved or dissatisfied customers to 'close the loop'. • AI functionality to interrogate system and answer user specific questions, with quantification of results. • Ability to export through Secure File Transfer Protocol (SFTP). • Ability to access online training and training library. • Ability to capture the voice of our colleagues through feedback.