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Serco Limited

Administration services · Bartley Way Hook
Large

Serco is a global public services company operating across defence, justice, immigration, transport, health and citizen services for governments and public sector organisations worldwide. The company manages complex government contracts, delivering services that matter to millions of people including prison management, border security, hospital facilities management, and transport operations. Serco employs around 60,000 people globally and operates in the UK, Europe, North America, Asia Pacific and Middle East.

serco.com ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£13.4bn
Live
102
Buyers
76
12m
£3.4bn
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities6
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts102 / 212
  • Top buyers76
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Serco LimitedUpdated 06 Jul 2026

At a glance · for buyers and watchdogs

Serco Limited has won £13.4bn across 76 public-sector buyers, with 102 live contracts. No active Companies House risk flags.

Why: top buyer Government Commercial Agency at 19% · 80% in Administration services · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
102 of 212Live contracts
19%Top-buyer concentration
80%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value · 1/5

Commitments mapped to the Government Social Value Model themes. Each is tagged self-reported or from the website.

◐ From supplier website
JobsNo commitment stated✓
SkillsNo commitment stated✓
Environment1 commitment✓
Tackling inequalityNo commitment stated✓
CommunityNo commitment stated✓
Environment · 1
  • WebsiteNet zero target2050

Extracted automatically from serco.com on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 2/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 8
Defence Services
Justice and Immigration
Transport
Health Services
Citizen Services
Facilities Management
Technology Services
Consulting
Frameworks & DPS · 6 from notices
  • AASC - Asylum Accommodation & Support Services Contract NWHome Office · £1.1bn
  • AASC - Asylum Accommodation & Support Services Contract MEEHome Office · £1.0bn
  • Total Facilities Management 2022 FrameworkNHS London Procurement Partnership (Hosted by Guy's and St Thomas' NHS FT) · £322.2m
  • Juxtaposed Controls Services - Manned Freight SearchHome Office · £52.5m
  • Audience ServicesBBC (British Broadcasting Corporation) · £40.6m
  • Award Notice - Contact centre servicesCompanies House · £23.8m

Extracted automatically from serco.com on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies · 2

Delivery stories from the supplier’s website. Clients are not yet cross-checked against award records.

◐ From supplier website
Northern Rail FranchiseOperation of passenger rail services across Northern England
Immigration Removal CentresManagement of immigration detention facilities

Extracted automatically from serco.com on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships · 3

Credentials listed on the supplier’s website. Not yet checked against issuer registers.

◐ From supplier website
Core credentials · 3/6
Cyber EssentialsNot evidenced✓
Cyber Essentials PlusNot evidenced✓
ISO 27001 — Information securityNot evidenced✓
ISO 9001 — QualityListed on site✓
ISO 14001 — EnvironmentalListed on site✓
ISO 45001 — Health & safetyListed on site✓

Extracted automatically from serco.com on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 102 live · 110 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Contact Centre Services for 2027 Census Test
Office for National Statistics—02 Jun 2026£413k13 moLive
714928467 - AESAS 2026 - Provision of Aircraft Engineering Support and Airfield Services at Royal Naval Air Stations Yeovilton and Culdrose
Ministry of Defence, DIO,—03 Apr 2026£14.9m2 yrspending
Asset Management and Professional Support Services Framework
Sanctuary Housing Association—15 Apr 2026£40.0m4 yrspending
712797450-Boats In-Service Support 26 LOT 7-Army-CF-Transparency
Ministry of Defence, DIO,5024400001 Apr 2026£28.6m7 yrsLive
L4 Bursary Pilot for Delivery of L4 Diploma in School Business Management (con_30914)
Department for Education8051100016 Feb 2026£88k1.5 yrsLive
Provision of an Outsourced Contact Centre and Business Services
Crown Commercial Service7222230002 Feb 2026£73.9m2 yrsLive
Emergency Cyber Planning Support
Nuclear Decommissiong Authority—01 Apr 2026£2.0m2 yrspending
Prison Operator Services - HMP Dovegate
Ministry of Justice7523123028 Nov 2025£447.0m10.6 yrsLive
Patient/Citizen Communication, Engagement & Hybrid Mail Solutions
NHS SHARED BUSINESS SERVICES LIMITED—04 Feb 2026£250.0m4 yrspending
SAGE Resilience Exercise
Department for Science, Innovation & Technology—19 Nov 2025£81k7 moClosed
Total live value £7.3bn · mean award £63.0m1–10 of 212

Top buyers · 76 buyers · top 3 = 56%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Government Commercial Agency
5 contracts
19%
since 2025
2
Home Office
10 contracts
19%
since 2005
3
Ministry of Defence, DIO,
29 contracts
18%
since 2016
4
Ministry of Justice
14 contracts
17%
since 2011
5
Department for Work & Pensions
16 contracts
7%
since 2011
6
Crown Commercial Service
7 contracts
6%
since 2017
7
Department of Health and Social Care (T&T)
4 contracts
5%
since 2014
8
NHS London Procurement Partnership (Hosted by Guy's and St Thomas' NHS FT)
2 contracts
2%
since 2022
9
NHS SHARED BUSINESS SERVICES LIMITED
2 contracts
2%
since 2025
10
London Borough of Lambeth
1 contract
1%
since 2021

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 80%.

✓ From notices
Administration services75
80%
IT services72
13%
Repair & maintenance50
5%
Business services79
2%
Education & training80
0%
⚠ Concentration: 80% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
London67 contracts
64%
North West16 contracts
33%
East Midlands6 contracts
1%
South West15 contracts
1%
South East12 contracts
0%
Wales9 contracts
0%
West Midlands8 contracts
0%
Eastern4 contracts
0%
North East1 contract
0%
Yorkshire4 contracts
0%
Northern Ireland1 contract
0%
Scotland1 contract
0%
Region resolved for 76% of awarded value (by buyer postcode); the remainder lacks a usable address.

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Serco Limited highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
SE
Serco Limited
No£3.4bn—
AM
Alexander Mann Solutions
No£50.0m1
AT
Atamis Ltd
Yes£36.4m3
F(
Frequentis (UK) Limited
Yes£15.3m1
AI
Ambition Institute
Yes£9.3m2
SD
School-Led Development Trust
Yes£9.3m2
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Dec 2024
Confirmation statement
Due in -11d
Next due 29 Jun 2026
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
00242246
Status
Active
Type
Private limited
Incorporated
10 Sept 1929
Reg. office
Serco House, 16 Bartley Wood Business Park, Bartley Way Hook, Hampshire, RG27 9UY
SIC codes
70100 · 70229 · 72190 · 84110
Last accounts
31 Dec 2024
Next accounts due
30 Sept 2026

Directors & PSC

  • WALTERS, Fiona Mairi — director
    Appointed 23 Mar 2026
  • MILLER, Amanda — secretary
    Appointed 01 Oct 2025
  • STACEY, Shaun Raymond — director
    Appointed 19 Aug 2025
  • Serco Holdings Limited — person with significant control
    ownership of shares 75 to 100 percent · voting rights 75 to 100 percent · right to appoint and remove directors

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
SERCO LIMITED
00242246 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.