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CA

Citizens Advice

UK public-sector supplier
Large

Citizens Advice is a charity that provides free advice to help people with various issues including benefits, work, debt, consumer rights, housing, family, law, immigration, and health. They aim to support individuals facing difficult situations and campaign for fairer changes.

citizensadvice.org.uk ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£585k
Live
2
Buyers
5
12m
—
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities1
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts2 / 6
  • Top buyers5
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Citizens AdviceUpdated 06 Jul 2026

At a glance · for buyers and watchdogs

Citizens Advice has won £585k across 5 public-sector buyers, with 2 live contracts.

Why: top buyer Equality and Human Rights Commission at 32% · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
No CH recordCompany status
2 of 6Live contracts
32%Top-buyer concentration
—Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 2/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 9
BenefitsAdvice on benefits available to individuals. ↗WorkSupport and advice related to employment. ↗Debt and MoneyGuidance on managing debt and financial issues. ↗ConsumerAdvice on consumer rights and issues. ↗HousingSupport related to housing issues. ↗FamilyAdvice on family-related matters. ↗Law and CourtsInformation on legal rights and court processes. ↗ImmigrationGuidance on immigration issues. ↗HealthAdvice related to health services and rights. ↗
Frameworks & DPS · 1 from notices
  • Citizens Advice Training ExtensionCompetition and Markets Authority · £26k

Extracted automatically from citizensadvice.org.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 2 live · 4 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
PROC 866-2024 - Citizens Advice Training
Competition and Markets Authority8000000001 Apr 2024£144k3 yrsLive
Citizens Advice Training Extension
Competition and Markets Authority8000000001 May 2023£26k11 moClosed
Delivery of advice and support to UK Armed Forces veterans
Cabinet Office8531231001 Feb 2023£42k3 moClosed
EHRC 1718-15 Equality Resources for the Advice Sector
Equality and Human Rights Commission9820000019 Dec 2017£188k9 moClosed
Housing Advice and Guidance
Cumbria County Council8531231001 Apr 2016£185k3 yrsClosed
CAB_GATE.LM.2324.01 Citizens Advice B
North East and North Cumbria Integrated Care Board————Live
Total live value £144k · mean award £98k

Top buyers · 5 buyers · top 3 = 93%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Equality and Human Rights Commission
1 contract
32%
since 2018
2
Cumbria County Council
1 contract
32%
since 2016
3
Competition and Markets Authority
2 contracts
29%
since 2023
4
Cabinet Office
1 contract
7%
since 2023
5
North East and North Cumbria Integrated Care Board
1 contract
0%

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
North West2 contracts
64%
London3 contracts
36%
North East1 contract
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Citizens Advice highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
KP
KPMG LLP
No£223.2m2
TG
THE GROWTH COMPANY LIMITED
No£7.4m1
MA
MOTTRAM ASSOCIATES LIMITED
No£2.7m3
BP
BEST PRACTICE NETWORK LIMITED
Yes£1.6m4
KU
Keele University
No£1.5m1
CA
Citizens Advice
No——
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
No Companies House record linked — automated risk checks unavailable.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
No Companies House record linked — statutory compliance checks unavailable.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Registered details, directors and PSC.

✓ Live sync
🏛

No Companies House record linked

A Companies House number is on file but the record has not been synced yet.

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
—
01652053 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.