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  4. London Care Ltd trading as Custom Care
LC

London Care Ltd trading as Custom Care

Health & social · Nottingham
SME

London Care Ltd, trading as Custom Care, provides live-in and home care services, specializing in support for the elderly, disabled, and those recovering from illness or injury.

londoncare.co.uk ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£69.2m
Live
13
Buyers
17
12m
£688k
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities6
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts13 / 29
  • Top buyers17
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — London Care Ltd trading as Custom CareUpdated 06 Jul 2026

At a glance · for buyers and watchdogs

London Care Ltd trading as Custom Care has won £69.2m across 17 public-sector buyers, with 13 live contracts. No active Companies House risk flags.

Why: top buyer Westminster Council City at 29% · 100% in Health & social · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
13 of 29Live contracts
29%Top-buyer concentration
100%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 1/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 4
Live-In Home CareCare at home including elderly, dementia and disability support with a full-time specialist carer. ↗ReablementSupport for individuals to regain skills and confidence at home following a period of hospitalisation. ↗Extra CareHousing schemes that combine independence with 24/7 on-site help. ↗
Complex CareSpecialist, technical care support for chronic conditions and disabilities.
Frameworks & DPS · 6 from notices
  • WCC/RBKC Homecare Multi Lot FrameworkWestminster Council City · £9.4m
  • CWC19112 - Home Care WolverhamptonWolverhampton City Council · £3.5m
  • Older People Day Opportunity ServicesWestminster Council City · £2.1m
  • Provision of Home Care ServicesLondon Borough of Merton · £1.7m
  • Support to Live at Home - Extra Care ServicesMedway Council · £1.2m
  • Domiciliary Care Provision - PHASCS/2018/37Stoke-on-Trent Council · £938k

Extracted automatically from r.jina.ai on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 13 live · 16 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Older People Day Opportunity Services
Westminster Council City8531200001 Apr 2026£2.1m5 yrsLive
WCC/RBKC Homecare Multi Lot Framework
Westminster Council City8500000001 Jun 2025£9.4m5 yrsLive
Homecare Services London Care Limited (WCC - ASC) (Central Patch)
Westminster Council City—19 Nov 2025£2.5m1 moClosed
Provision of Home Care Services
London Borough of Merton8500000010 Oct 2023£1.7m5 yrsLive
Sandwell Domiciliary Care Service - AWARD
Sandwell Metropolitan Borough Council8500000001 Sept 2022—10 yrsLive
Dementia Advisor
NHS North West London8510000001 Apr 2022£52k12 moClosed
Domiciliary Care Framework
London Borough of Bromley8500000028 Aug 2021—4 yrsClosed
WSCC - AE - Extra Care Lingfield Lodge (Lot 9) and Monaveen (Lot 10) - AWARD
West Sussex County Council8500000001 Mar 2021—4.6 yrsClosed
Support to Live at Home - Extra Care Services
Medway Council8500000001 Dec 2020£1.2m3.3 yrsClosed
CWC19112 - Home Care Wolverhampton
Wolverhampton City Council8531200016 May 2020£3.5m8 yrsLive
Total live value £16.7m · mean award £2.4m1–10 of 29

Top buyers · 17 buyers · top 3 = 70%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Westminster Council City
7 contracts
29%
since 2025
2
Islington
1 contract
23%
since 2017
3
London Borough of Wandsworth
1 contract
18%
since 2019
4
Borough Of Poole
1 contract
9%
since 2016
5
Essex County Council
1 contract
9%
since 2016
6
Wolverhampton City Council
2 contracts
6%
since 2016
7
London Borough of Merton
2 contracts
2%
since 2023
8
Medway Council
2 contracts
2%
since 2020
9
Stoke-on-Trent Council
1 contract
1%
since 2018
10
Staffordshire County Council
1 contract
1%
since 2017

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 100%.

✓ From notices
Health & social85
100%
⚠ Concentration: 100% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
London12 contracts
78%
Eastern1 contract
9%
West Midlands6 contracts
8%
South East8 contracts
5%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). London Care Ltd trading as Custom Care highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
SC
St Christopher’s Fellowship
Yes£59.0m1
FC
FOSTER CARE LINK LIMITED
Yes£59.0m1
OH
Optima Health UK Limited
No£29.4m1
PH
PRIVATE HOME CARE UK LIMITED
Yes£13.1m1
C&
City & County Care Services Ltd
Yes£13.1m1
LC
London Care Ltd trading as Custom Care
Yes£688k—
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Mar 2025
Confirmation statement
Up to date
Next due 15 Feb 2027
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
03117278
Status
Active
Type
Private limited
Incorporated
23 Oct 1995
Reg. office
Cardinal House Abbeyfield Court, Abbeyfield Road, Nottingham, Nottinghamshire, NG7 2SZ
SIC codes
86900 · 88990
Last accounts
31 Mar 2025
Next accounts due
31 Dec 2026

Directors & PSC

  • LEE, Kristian Brian — director
    Appointed 28 Feb 2025
  • City And County Healthcare Group Limited — person with significant control
    ownership of shares 75 to 100 percent · voting rights 75 to 100 percent

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
LONDON CARE LIMITED
03117278 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.