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By Word of Mouth Ltd

Hotel & restaurant · London
SME

By Word of Mouth Ltd is a luxury catering and event management specialist based in London, known for delivering exceptional detail, creativity, and style in organizing events, weddings, and celebrations.

bywordofmouth.co.uk ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£219k
Live
4
Buyers
3
12m
£5k
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities2
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts4 / 6
  • Top buyers3
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — By Word of Mouth LtdUpdated 13 Jul 2026

At a glance · for buyers and watchdogs

By Word of Mouth Ltd has won £219k across 3 public-sector buyers, with 4 live contracts. No active Companies House risk flags.

Why: top buyer City of London Corporation at 35% · 100% in Hotel & restaurant · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
4 of 6Live contracts
35%Top-buyer concentration
100%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value · 2/5

Commitments mapped to the Government Social Value Model themes. Each is tagged self-reported or from the website.

◐ From supplier website
JobsNo commitment stated✓
SkillsNo commitment stated✓
Environment1 commitment✓
Tackling inequalityNo commitment stated✓
Community1 commitment ↗✓
Environment · 1
  • WebsiteCommitment to Net ZeroThe company is committed to being fully net zero by 2037 and promotes plant-based options across all menus.
Community · 1
  • WebsitePartnership with City Harvest LondonBy Word of Mouth supports food redistribution charity City Harvest London through their No Waste canapes initiative, raising funds to combat food poverty.

Extracted automatically from bywordofmouth.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Services · 3
Event ManagementOrganizing and coordinating every detail of events with a single point of contact. ↗CateringProviding exquisite food and drink for events, weddings, and celebrations. ↗Waiting StaffOffering trained waiting staff, butlers, event hosts, and security personnel. ↗
Frameworks & DPS · 2 from notices
  • Guildhall Events Catering FrameworkCity of London Corporation · £77k
  • City of London Guildhall Events Catering FrameworkThe Mayor and Commonalty and Citizens of the City of London · £68k

Extracted automatically from bywordofmouth.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships · 2

Credentials listed on the supplier’s website. Not yet checked against issuer registers.

◐ From supplier website
Core credentials · 0/6
Cyber EssentialsNot evidenced✓
Cyber Essentials PlusNot evidenced✓
ISO 27001 — Information securityNot evidenced✓
ISO 9001 — QualityNot evidenced✓
ISO 14001 — EnvironmentalNot evidenced✓
ISO 45001 — Health & safetyNot evidenced✓
Other credentials & memberships · 2
B Corp CertificationB Lab · Certification
London Living Wage EmployerCommitment

Extracted automatically from bywordofmouth.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 4 live · 2 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
City of London Guildhall Events Catering Framework
The Mayor and Commonalty and Citizens of the City of London5552000001 Jan 2026£68k3 yrsLive
Guildhall Events Catering Framework
City of London Corporation5552000001 Jan 2023£77k3 yrsClosed
The Courtauld Events Supplier Framework
COURTAULD INSTITUTE OF ART7995200001 Oct 2021£74k4 yrsClosed
City of London Events Catering Framework
The Mayor and Commonalty and Citizens of the City of London————Live
The Courtauld Events Supplier Framework
COURTAULD INSTITUTE OF ART79952000———Live
Guildhall Events Catering Framework
City of London Corporation————Live
Total live value £68k · mean award £36k

Top buyers · 3 buyers · top 3 = 100%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
City of London Corporation
2 contracts
35%
since 2022
2
COURTAULD INSTITUTE OF ART
2 contracts
34%
since 2021
3
The Mayor and Commonalty and Citizens of the City of London
2 contracts
31%
since 2025

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 100%.

✓ From notices
Hotel & restaurant55
100%
⚠ Concentration: 100% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
London6 contracts
100%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). By Word of Mouth Ltd highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
MC
MELLORS CATERING SERVICES LIMITED
No£11.1m1
AU
Aramark UK
No£8.4m1
CG
CH&Co Group
No£6.6m1
GV
gvav ltd
No£6.0m4
PC
Pacific Computers Limited
Yes£5.9m4
BW
By Word of Mouth Ltd
Yes£5k—
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 29 Dec 2024
Confirmation statement
Up to date
Next due 14 Feb 2027
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
03310603
Status
Active
Type
Private limited
Incorporated
31 Jan 1997
Reg. office
The Lighthouse, 368 Gray's Inn Road, London, WC1X 8BB
SIC codes
56210 · 56290
Last accounts
29 Dec 2024
Next accounts due
30 Sept 2026

Directors & PSC

  • MIAH, Shakamal — secretary
    Appointed 12 Jan 2023
  • JOHNSON, Carl — director
    Appointed 12 Jan 2023
  • MILLIGAN-SMITH, Helen Louise — director
    Appointed 12 Jan 2023
  • PERRY, Richard Charles Lewis — director
    Appointed 01 May 2001
  • Graysons Hospitality Limited — person with significant control
    ownership of shares 75 to 100 percent · voting rights 75 to 100 percent · right to appoint and remove directors

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
BY WORD OF MOUTH LIMITED
03310603 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.