Supplier · Peer benchmark
Peer comparison
How Institute of Customer Service stacks up against suppliers competing for the same workloads — based on overlap with its 5 signature CPV codes over the last 24 months. Target HQ: London.
Value band:
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CohortInstitute of Customer Service(You)CAPGEMINI UK PLCGoonhilly Earth StationXEWLI LIMITEDSUSTENIC LIMITEDOCO GLOBAL LIMITED
iAuto-picked from 5 signature CPV codes · last 24 months overlap
Metric | CU CAPGEMINI UK PLC Peer · rank #1 | GE Goonhilly Earth Station Peer · rank #2 | IO Institute of Customer Service (You) · target supplier | XE XEWLI LIMITED Peer · rank #4 | SU SUSTENIC LIMITED Peer · rank #5 | OG OCO GLOBAL LIMITED Peer · rank #6 |
|---|---|---|---|---|---|---|
01ActivityVolume, scale, freshness | ||||||
| 12-month contractedAward value, last 12m | £642.6m | £4.5m | — | — | — | — |
| Framework headroomPer-supplier share of framework ceilings | £51.0m | — | — | — | — | — |
| Total awarded (lifetime)All time, all contracts | £4.2bn | £7.2m | £253k(−98%) | £19.9m | £2.7m | £15.6m |
| Contracts won (12m)Distinct awards last year | 39 | 3 | — | — | — | |
How to read a target cell
The target column carries a delta — value compared to the peer median for that row. Direction-of-good varies by metric, so deltas are neutral.
Peer cell£499m(peer median £255m)
→
Target cell£11.7m(−97% vs median)
Money:
£N.Nm, £Nk, £N.NbnPercent: 42% · pp delta: (+12pp)Day delta: (−149 days) · missing: —