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Netcall Systems Ltd

Software packages · Bedford
Large

Netcall Systems Ltd offers an AI-driven platform for process automation and customer engagement, helping organizations streamline operations and improve customer experiences. Their solutions include low-code application development, robotic process automation, and intelligent document processing.

netcall.com ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£1.7m
Live
6
Buyers
8
12m
£40k
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities2
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts6 / 10
  • Top buyers8
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Netcall Systems LtdUpdated 20 Jul 2026

At a glance · for buyers and watchdogs

Netcall Systems Ltd has won £1.7m across 8 public-sector buyers, with 6 live contracts. No active Companies House risk flags.

Why: top buyer CHESHIRE EAST COUNCIL at 58% · 100% in Software packages · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
6 of 10Live contracts
58%Top-buyer concentration
100%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Services · 6
Liberty ConverseAI-powered Contact Centre solution that helps deliver faster, more personal service across every channel. ↗Liberty CreateLow-code application development platform for designing, launching, and adapting digital services. ↗Liberty RPAAI-powered automation solution that streamlines everyday tasks and improves accuracy. ↗Liberty SparkProcess mapping and improvement solution. ↗Liberty IDPAI-powered intelligent document processing. ↗Digital ExperienceSolution for creating seamless, user-friendly online services. ↗
Frameworks & DPS · 2 from notices
  • Coastal Alerting and Tasking + Equipment Inventory System ExtensionMCA - Maritime and Coastguard Agency · £163k
  • 22 060 Digital Customer Enablement Platform (Variation V-1300) VariationCHESHIRE EAST COUNCIL · £64k

Extracted automatically from netcall.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies · 9

Delivery stories from the supplier’s website. Clients are not yet cross-checked against award records.

◐ From supplier website
Medway Council | Resident-centred Digital TransformationMedway Council ↗Runnymede Borough Council | Driving Forward AI Service DeliveryRunnymede Borough Council ↗Transport for London | Critical Data Migration with RPATransport for London ↗UK Power Networks | Powering Efficiency for CustomersUK Power Networks ↗Ecliptic | Leading Digital InnovationEcliptic ↗Newcastle City Council | Rising Expectations, Shrinking Budgets & Fragmented SystemsNewcastle City Council ↗The West Brom | A Digital Drive Towards Greater CXThe West Brom ↗Network Rail | Transitioning to DigitalNetwork Rail ↗Transport for London | Transforming Digital Product ManagementTransport for London ↗

Extracted automatically from netcall.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 6 live · 4 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Process Mapping
The Christie NHS Foundation Trust4821800031 Oct 2025£40k3 yrsLive
22 060 Digital Customer Enablement Platform (Variation V-1300) Variation
CHESHIRE EAST COUNCIL7200000014 Jan 2025£64k14 moClosed
Coastal Alerting and Tasking + Equipment Inventory System Extension
MCA - Maritime and Coastguard Agency4833200015 May 2024£163k12 moClosed
Awarded - Procurement of a Digital Platform
North Hertfordshire District Council7221221106 Sept 2023£380k3 yrsLive
22 060 Digital Customer Enablement Platform
CHESHIRE EAST COUNCIL7200000001 Apr 2022£925k4 yrsClosed
HDC 347 CRM
Harborough District Council4800000001 Nov 2020£144k2 yrsClosed
Alerting and Tasking SMS overage invoices form March to May 2025
Maritime and Coastguard Agency————Live
Netcall Digital Customer Enablement Platform
CHESHIRE EAST COUNCIL48000000———Live
Digital Platform Procurement
Cheltenham Borough Council72222300———Live
UVDB Powered by Achilles QUDM for Goods, Works and Services
SCOTIA GAS NETWORKS LIMITED————Live
Total live value £419k · mean award £172k

Top buyers · 8 buyers · top 3 = 89%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
CHESHIRE EAST COUNCIL
3 contracts
58%
since 2022
2
North Hertfordshire District Council
1 contract
22%
since 2023
3
MCA - Maritime and Coastguard Agency
1 contract
10%
since 2024
4
Harborough District Council
1 contract
8%
since 2020
5
The Christie NHS Foundation Trust
1 contract
2%
since 2025
6
Maritime and Coastguard Agency
1 contract
0%
7
Cheltenham Borough Council
1 contract
0%
8
SCOTIA GAS NETWORKS LIMITED
1 contract
0%

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 100%.

✓ From notices
Software packages48
100%
⚠ Concentration: 100% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
North West4 contracts
66%
Eastern1 contract
24%
East Midlands1 contract
9%
South East2 contracts
0%
South West1 contract
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Netcall Systems Ltd highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
DE
Deloitte LLP
No£331.6m2
PC
PA Consulting
No£150.0m1
AT
Atamis Ltd
Yes£36.4m3
CU
CAPGEMINI UK PLC
No£33.8m2
IS
Influential Software Services
Yes£30.0m1
NS
Netcall Systems Ltd
No£40k—
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 30 Jun 2025
Confirmation statement
Up to date
Next due 16 Feb 2027
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
03662618
Status
Active
Type
Private limited
Incorporated
05 Nov 1998
Reg. office
Suite 203, Bedford Heights Brickhill Drive, Bedford, Bedfordshire, MK41 7PH
SIC codes
82990
Last accounts
30 Jun 2025
Next accounts due
31 Mar 2027

Directors & PSC

  • HUGHES, Richard Gareth — director
    Appointed 19 Dec 2023
  • BILLINGTON, Richard — director
    Appointed 01 Jul 2019
  • GREENSMITH, Michael Charles — secretary
    Appointed 04 Aug 2017
  • ORMONDROYD, James Andrew — director
    Appointed 04 Aug 2017
  • Netcall Plc — person with significant control
    ownership of shares 75 to 100 percent · voting rights 75 to 100 percent · right to appoint and remove directors

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
NETCALL SYSTEMS LIMITED
03662618 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.