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SM

Smile Mediation Ltd

Burnley
Large

Smile Mediation Ltd offers mediation services, training, and coaching to help individuals and organizations resolve conflicts. They provide community mediation, workplace mediation, and various training programs.

smilemediation.co.uk ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£499k
Live
2
Buyers
3
12m
—
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts2 / 6
  • Top buyers3
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Smile Mediation LtdUpdated 20 Jul 2026

At a glance · for buyers and watchdogs

Smile Mediation Ltd has won £499k across 3 public-sector buyers, with 2 live contracts. No active Companies House risk flags.

Why: top buyer Birmingham City Council at 78% · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
2 of 6Live contracts
78%Top-buyer concentration
—Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Services · 10
Community & Neighbourhood MediationConflict Resolution CoachingFamily and Peer Relationships MediationGroup Mediation, Facilitation and Group WorkWorkplace MediationMediation Skills Training ProgrammesManaging Conflict in TeamsDialogue without DramaNLP for MediatorsConflict Coaching Skills Training

Extracted automatically from smilemediation.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships · 2

Credentials listed on the supplier’s website. Not yet checked against issuer registers.

◐ From supplier website
Core credentials · 0/6
Cyber EssentialsNot evidenced✓
Cyber Essentials PlusNot evidenced✓
ISO 27001 — Information securityNot evidenced✓
ISO 9001 — QualityNot evidenced✓
ISO 14001 — EnvironmentalNot evidenced✓
ISO 45001 — Health & safetyNot evidenced✓
Other credentials & memberships · 2
Level 3 Mediator Skills QualificationCollege of Mediators · Certification
CPD Training Organisationmembership

Extracted automatically from smilemediation.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 2 live · 4 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
P2185 - Mediation services for social housing tenants and housing options - AWARD
Birmingham City Council7520000001 Jun 2025£391k2 yrsLive
Mediation Services
STOCKPORT HOMES LIMITED9800000001 Apr 2023£24k3 yrsClosed
TC887 - Provision of Mediation and Restorative Justice Service
Manchester City Council7523000001 Jan 2023£33k2 yrsClosed
TC887 - Framework for the Provision of Mediation and Restorative Justice Service
Manchester City Council8500000006 Jan 2021£17k12 moClosed
TC887 Mediation and Restorative Justice Services - Approved List
Manchester City Council9800000001 Dec 2016£33k2 yrsClosed
P2185 - Mediation services for social housing tenants and housing options
Birmingham City Council75200000———Live
Total live value £391k · mean award £83k

Top buyers · 3 buyers · top 3 = 100%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Birmingham City Council
2 contracts
78%
since 2025
2
Manchester City Council
3 contracts
17%
since 2016
3
STOCKPORT HOMES LIMITED
1 contract
5%
since 2023

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
West Midlands2 contracts
78%
North West4 contracts
22%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Smile Mediation Ltd highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
SC
St Christopher’s Fellowship
Yes£59.0m1
FC
FOSTER CARE LINK LIMITED
Yes£59.0m1
OH
Optima Health UK Limited
No£29.4m1
LH
Lotus Home Care Limited
Yes£13.4m2
LC
LIFECOME CARE LIMITED
Yes£13.1m2
SM
Smile Mediation Ltd
No——
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Mar 2025
Confirmation statement
Up to date
Next due 30 Nov 2026
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
03672399
Status
Active
Type
Private Limited Guarant Nsc
Incorporated
23 Nov 1998
Reg. office
62 To 64 Yorkshire Street, Burnley, Lancashire, BB11 3BT
SIC codes
96090
Last accounts
31 Mar 2025
Next accounts due
31 Dec 2026

Directors & PSC

  • SMITH, Elizabeth — director
    Appointed 10 Feb 2026
  • WRIGLEY, Alex Andrew — director
    Appointed 14 Jun 2023
  • MACLEAN, Joanne — director
    Appointed 23 Nov 2022
  • DOBSON, Catherine Anne — director
    Appointed 21 Jan 2015
  • KENYON, Peter John — director
    Appointed 13 Jun 2006

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
SMILE MEDIATION LTD
03672399 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.