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PI

PICKER INSTITUTE EUROPE

Oxford
SME

Picker is an international charity focused on improving health and social care through person-centred approaches. They work to understand and enhance patient experiences, supporting organizations with measurement, benchmarking, and professional development.

picker.org ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£267.7m
Live
14
Buyers
12
12m
£250.0m
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities2
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts14 / 30
  • Top buyers12
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — PICKER INSTITUTE EUROPEUpdated 06 Jul 2026

At a glance · for buyers and watchdogs

PICKER INSTITUTE EUROPE has won £267.7m across 12 public-sector buyers, with 14 live contracts. No active Companies House risk flags.

Why: top buyer NHS SHARED BUSINESS SERVICES LIMITED at 93% · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
14 of 30Live contracts
93%Top-buyer concentration
—Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 1/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 3
Experience of Care StandardsStandards for measuring and improving the experience of care. ↗Experience of Care Measurement & InsightProgrammes for measuring and gaining insights into care experiences. ↗Learning & DevelopmentCourses and bespoke training to enhance care delivery. ↗
Frameworks & DPS · 2 from notices
  • National Cancer Patient Experience Survey 2025-2029NHS England · £3.1m
  • Extension of NHS Patient Survey Programme Coordination Centre (Existing Methods)Care Quality Commission · £1.5m

Extracted automatically from picker.org on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 14 live · 16 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Patient/Citizen Communication, Engagement & Hybrid Mail Solutions
NHS SHARED BUSINESS SERVICES LIMITED—04 Feb 2026£250.0m4 yrspending
Neonatal Survey
NHS England7321000028 Mar 2025£470k2 yrsLive
National Cancer Patient Experience Survey 2025-2029
NHS England7931100001 Feb 2025£3.1m5.8 yrsLive
CA13518 - UCLH-4394 - Annual Staff Survey
University College London Hospitals NHS Foundation Trust7934231001 Jun 2024£17k3 yrsLive
Research and Evaluation Framework
Care Quality Commission7931200001 Jul 2024£152k4 yrsLive
Staff Surveys
United Lincolnshire Hospitals NHS Trust7900000001 Apr 2024£101k12 moClosed
DHSC;NHSPP:Thirwell Data Analysis and QA
Department of Health and Social Care (T&T)7931110022 Jan 2024£46k11 moClosed
Patient Surveys
The Rotherham NHS Foundation Trust7931100001 Nov 2023£32k2 yrsClosed
Under 16 Cancer Patient Experience Survey (U16 CPES) 2023 - 2026
NHS England7931100001 Sept 2023£807k4.6 yrsLive
NHS Staff Survey Co-ordination centre
NHS England7931000001 Apr 2023£1.7m3 yrsClosed
Total live value £9.1m · mean award £8.9m1–10 of 30

Top buyers · 12 buyers · top 3 = 100%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
NHS SHARED BUSINESS SERVICES LIMITED
2 contracts
93%
since 2025
2
Care Quality Commission
10 contracts
3%
since 2015
3
NHS England
8 contracts
3%
since 2022
4
NHS Commissioning Board
1 contract
0%
since 2016
5
NHSEI
1 contract
0%
since 2022
6
United Lincolnshire Hospitals NHS Trust
1 contract
0%
since 2024
7
Department of Health and Social Care (T&T)
2 contracts
0%
since 2024
8
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
1 contract
0%
since 2021
9
The Rotherham NHS Foundation Trust
1 contract
0%
since 2023
10
University College London Hospitals NHS Foundation Trust
1 contract
0%
since 2024

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
London3 contracts
93%
North East10 contracts
3%
Yorkshire9 contracts
3%
West Midlands1 contract
0%
East Midlands1 contract
0%
Eastern1 contract
0%
South West1 contract
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). PICKER INSTITUTE EUROPE highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
PI
PICKER INSTITUTE EUROPE
Yes£250.0m—
DE
Deloitte LLP
No£200.1m2
PC
PA Consulting
No£150.0m1
I(
Ipsos (Market Research) Ltd
No£5.7m6
WU
WSP UK Limited
No£3.5m3
PF
People For Research Limited
Yes£3.0m1
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Mar 2025
Confirmation statement
Up to date
Next due 24 Jan 2027
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
03908160
Status
Active
Type
Private Limited Guarant Nsc Limited Exemption
Incorporated
12 Jan 2000
Reg. office
Suite 6, Fountain House 1200 Parkway Court,, John Smith Drive, Oxford, OX4 2JY
SIC codes
72200 · 86900
Last accounts
31 Mar 2025
Next accounts due
31 Dec 2026

Directors & PSC

  • ANYAEGBUNAM, Bunie — director
    Appointed 25 Sept 2025
  • JOSEPH-WILLIAMS, Natalie, Dr — director
    Appointed 25 Sept 2025
  • CLARKE, Graham John — director
    Appointed 25 Sept 2025
  • JAMIESON GILMORE, Kendall — director
    Appointed 25 Sept 2025
  • THOMAS, Alison Victoria — director
    Appointed 22 Sept 2023
  • BLOCH, Andrew Charles Danby — director
    Appointed 22 Sept 2023

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
PICKER INSTITUTE EUROPE
03908160 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.