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UV

User Voice

Business services
SME

User Voice is an organization focused on improving the criminal justice system by involving individuals with lived experience. They work to create transformative change through advocacy, peer research, and policy influencing, particularly in prisons and probation services.

uservoice.org ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£2.0m
Live
2
Buyers
6
12m
£729k
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities1
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts2 / 19
  • Top buyers6
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — User VoiceUpdated 20 Jul 2026

At a glance · for buyers and watchdogs

User Voice has won £2.0m across 6 public-sector buyers, with 2 live contracts.

Why: top buyer Ministry of Justice at 45% · 100% in Business services · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
No CH recordCompany status
2 of 19Live contracts
45%Top-buyer concentration
100%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Services · 4
Our Work in PrisonsEngaging with individuals in prisons to improve their experiences and outcomes. ↗Peer ResearchConducting research to highlight insights from those with lived experience. ↗Peer CommissioningInvolving individuals with lived experience in the commissioning of services. ↗Policy InfluencingWorking to influence policy and improve service delivery. ↗
Frameworks & DPS · 1 from notices
  • GLA81815 Service User Involvement - Transitions to Adulthood HubMayor's Office for Policing and Crime · £70k

Extracted automatically from uservoice.org on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 2 live · 17 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Gathering the views of people on probation and children receiving youth justice services for the 2026 / 2028 Thematic Inspection Programme
Ministry of Justice7931500001 Apr 2026£75k2 yrsLive
NLFC – Co Production and Development of Lived Experience Roles
North London Foundation Trust—10 Dec 2025£330k16 mopending
NHSE H&J London - Adult Patient & Public Voice Procurement
NHS England—30 Sept 2025£324k3 yrspending
GB-London: Service User Engagement - Youth to Adult Hub (MOPAC 1128)
Mayor's Office for Policing and Crime8500000001 Apr 2025£23k6 moClosed
Procurement gathering the views of people on probation for the 23_24 thematic inspection programme
Ministry of Justice7311000001 Apr 2023£74k2 yrsClosed
PDU Inspection - People on probation feedback
Ministry of Justice7931500001 Feb 2022£225k3 yrsClosed
Patient & Public Voice - Adults
NHS England8510000006 Sept 2021£300k3 yrsClosed
GLA81815 Service User Involvement - Transitions to Adulthood Hub
Mayor's Office for Policing and Crime8500000007 Jul 2021£70k1.8 yrsClosed
Contract 17069 HMYOI Aylesbury, Prison Council, March 2019
Ministry of Justice8000000029 Nov 2019£24k12 moClosed
prj_3362 - HMP The Mount Prison Council Service
Ministry of Justice8000000001 Jun 2019£38k10 moClosed
Total live value £75k · mean award £105k1–10 of 19

Top buyers · 6 buyers · top 3 = 92%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Ministry of Justice
11 contracts
45%
since 2015
2
NHS England
3 contracts
31%
since 2021
3
North London Foundation Trust
1 contract
16%
since 2025
4
Mayor's Office for Policing and Crime
2 contracts
5%
since 2021
5
NHS Arden and Greater East Midlands Commissioning Support Unit
1 contract
3%
since 2017
6
National Audit Office
1 contract
0%
since 2015

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 100%.

✓ From notices
Business services79
100%
⚠ Concentration: 100% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
London15 contracts
66%
Yorkshire3 contracts
31%
East Midlands1 contract
3%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). User Voice highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
OH
Optima Health UK Limited
No£29.4m1
BP
Baringa Partners LLP
No£10.0m1
V1
Voyage 1 Limited trading as Voyage Care
No£6.2m1
VI
Venture Independent School Ltd
No£4.8m1
OA
Ove Arup and Partners Limited
No£3.7m1
UV
User Voice
Yes£729k—
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
No Companies House record linked — automated risk checks unavailable.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
No Companies House record linked — statutory compliance checks unavailable.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Registered details, directors and PSC.

✓ Live sync
🏛

No Companies House record linked

A Companies House number is on file but the record has not been synced yet.

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
—
06820227 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.