ONCALL Interpreters LTD

Unknown

Company number08848961

Company typeUnknown

JurisdictionUnknown

IncorporatedInvalid Date

Concentration risk

Buyer concentrationHigh risk

79%

Top 3 buyers account for 79% of total contract value

Sector concentrationHigh risk

100%

Top 2 sectors represent 100% of portfolio

Single buyer dependencyHigh risk

44%

Largest buyer (Crown Commercial Service) represents 44% of total value

Route to marketHigh risk

100%

100% of contract value via direct award

Contract renewal windowMedium risk

3 in 24mo

3 contracts due for renewal in next 24 months

New buyer acquisitionLow risk

4 in 24mo

4 new buying relationships in last 24 months

Buyer breakdown24 buyers

Total buyers24

Top 5 concentration93%

Returning buyers20

New buyers (24 mo)4

Top buyers by contract value

Crown Commercial Service

£11m1 contract

NHS Shared Business Services Ltd (NHS SBS)

£4m1 contract

Espo

£4m1 contract

N H S Shared Business ServicesNew

£2m1 contract

Sector breakdown1 sectors

100%

Other

Stable

Contract value£24m

Contracts45

Buyers24

Contract patterns

Avg contract value£530k

Avg duration2yr 2mo

Renewal rate29%

Total contracts45

Awards by year

2021£15m

2022£107k

2023£16k

2024£812k

2025£3m

Buyer	Sector	Contracts	Total value	% of portfolio	Latest award
Crown Commercial Service	Other	1	£11m	44.3%	2021-05-10
NHS Shared Business Services Ltd (NHS SBS)	Other	1	£4m	18.7%	2021-05-01
Espo	Other	1	£4m	16.0%	2020-06-30
N H S Shared Business ServicesNew	Other	1	£2m	9.0%	2025-11-20
NHS CNWLNew	Other	2	£1m	5.0%	2025-04-10
London Borough Of IslingtonNew	Other	1	£400k	1.7%	2024-06-28
Nottingham City Council	Other	2	£333k	1.4%	2018-06-12
Liverpool City Council	Other	1	£267k	1.1%	2018-01-04
Lancashire County Council	Other	1	£200k	0.8%	2017-06-28
Tower Hamlets	Other	1	£150k	0.6%	2016-07-08
Bristol City Council	Other	4	£107k	0.4%	2022-10-10
Coventry - Solihull - Warwickshire	Other	1	£90k	0.4%	2016-04-01
The Pensions Regulator	Other	2	£76k	0.3%	2023-08-25
Bath and North East Somerset Council	Other	1	£40k	0.2%	2018-11-16
Nottinghamshire County CouncilNew	Other	1	£13k	0.1%	2025-06-10
Durham County Council	Other	1	£5k	0.0%	2021-03-31
London Borough of Croydon	Other	1	£0k	0.0%	2024-01-08
NOE CPC	Other	1	£0k	0.0%	2019-07-02
YPO	Other	1	£0k	0.0%
Nottingham Trent University (NTU)	Other	1	£0k	0.0%
Procurement Services - Lifecycle on behalf of COMMERCIAL SERVICES KENT LIMITED	Other	1	£0k	0.0%
The Minister for the Cabinet Office acting through Crown Commercial Service	Other	4	£0k	0.0%
NHS SHARED BUSINESS SERVICES LIMITED	Other	12	£0k	0.0%
HealthTrust Europe LLP (HTE) acting as agent for the University Hospitals of Coventry and Warwickshire NHS Trust (“UHCW”)	Other	2	£0k	0.0%