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TS

THE SCHOOL OF GOOD SERVICES LTD

London
SME

The School of Good Services Ltd offers courses and tools to help organizations design and deliver user-centered services. They focus on improving service quality through training and assessment.

good.services ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£78k
Live
1
Buyers
4
12m
—
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts1 / 5
  • Top buyers4
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — THE SCHOOL OF GOOD SERVICES LTDUpdated 20 Jul 2026

At a glance · for buyers and watchdogs

THE SCHOOL OF GOOD SERVICES LTD has won £78k across 4 public-sector buyers, with 1 live contract. No active Companies House risk flags.

Why: top buyer NHS Business Services Authority at 46% · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
1 of 5Live contracts
46%Top-buyer concentration
—Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 1/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 5
Agile Service DesignBuild the skills you need to design and deliver user-centred services in complex agile environments. ↗Service Design LeadershipLearn how to lead and scale user-centric change across complex organisational environments. ↗Making the Case for Service DesignLearn the skills and tools to communicate the value of user-centred change. ↗Stakeholder LeadershipLearn how to create effective relationships that enable good service design and delivery. ↗Designing Good ServicesDemystify what makes a good service and understand how to improve them. ↗

Extracted automatically from good.services on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 1 live · 4 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
User Centred Service Ownership training
Met Office8050000023 Jan 2025£21k—Closed
Digital Essentials
Home Office7999800001 Apr 2023£21k1 moClosed
The School of Good Services Training
NHS Business Services Authority8051100002 Mar 2021£18k1 moClosed
The School of Good Services Training
NHS Business Services Authority8051100002 Mar 2021£18k1 moClosed
Designing Good Services Ltd (con_31687)
Department for Education————Live
Total live value — · mean award £16k

Top buyers · 4 buyers · top 3 = 100%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
NHS Business Services Authority
2 contracts
46%
since 2021
2
Home Office
1 contract
27%
since 2023
3
Met Office
1 contract
27%
since 2025
4
Department for Education
1 contract
0%

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
North East2 contracts
46%
London1 contract
27%
South West1 contract
27%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). THE SCHOOL OF GOOD SERVICES LTD highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
IT
INTELLIGENCIA TRAINING LIMITED
Yes£5.0m3
BP
BPP Professional Education Ltd
Yes£2.0m1
TA
The Activation Project C.I.C.
Yes£1.9m2
C(
CSA (Services) Limited
Yes£1.6m2
MG
Multiverse Group Limited
No£1.2m4
TS
THE SCHOOL OF GOOD SERVICES LTD
Yes——
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 30 Nov 2024
Confirmation statement
Up to date
Next due 19 Dec 2026
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
13065861
Status
Active
Type
Private limited
Incorporated
06 Dec 2020
Reg. office
167, 5th Floor Great Portland Street, London, W1W 5PF
SIC codes
74909
Last accounts
30 Nov 2024
Next accounts due
31 Aug 2026

Directors & PSC

  • DRUMMOND, Sarah Elizabeth — director
    Appointed 13 Sept 2022
  • DOWNE, Louise Elizabeth, Mx — director
    Appointed 06 Dec 2020
  • Ms Sarah Elizabeth Drummond — person with significant control
    ownership of shares 25 to 50 percent · voting rights 25 to 50 percent
  • Mx Louise Elizabeth Downe — person with significant control
    ownership of shares 75 to 100 percent · voting rights 75 to 100 percent · right to appoint and remove directors

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
THE SCHOOL OF GOOD SERVICES LTD
13065861 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.