At a glance · for buyers and watchdogs
Mystery Shoppers Ltd has won £2.5m across 7 public-sector buyers, with 3 live contracts. No active Companies House risk flags.
Why: top buyer XC TRAINS LIMITED at 53% · 0 active risk flags · 0 modifications.
ESG & policies vault · 0/5
Key governance & sustainability policies. Published documents link out; missing ones are greyed.
Capabilities
What this supplier does, where they sit, who they sell to.
- MYSTERY SHOPPING IN SUPPORT OF THE NATIONAL ADOPTION RECRUITMENT CAMPAIGN
- Catering Market Review
Extracted automatically from mystery-shoppers.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.
Case studies
Delivery stories the supplier has published, with sector and outcome.
No case studies yet
Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.
Buyer references
Named public-sector contacts who have agreed to act as a reference.
No buyer references yet
Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.
Accreditations & memberships
Independently issued. Verification dates cross-checked against issuer registers.
No accreditations recorded
B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.
KPI performance
Delivery, budget and satisfaction scores reported quarterly by buyers.
No verified KPI scores yet
Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.
Contracts · 3 live · 6 historic
Pulled from Contracts Finder & Find a Tender. Most recent first.
| Title | Buyer | CPV | Awarded | Value | Term | Status |
|---|---|---|---|---|---|---|
| Construction Industry Training Board | — | 22 Jul 2026 | — | 3 yrs | pending | |
| XC TRAINS LIMITED | — | 24 Aug 2026 | £1.3m | 3 yrs | pending | |
| FIRST TRENITALIA WEST COAST RAIL LIMITED | — | 01 Apr 2026 | £608k | 3 yrs | pending | |
| Office of Rail and Road | 73210000 | 29 May 2023 | £31k | 2 mo | Closed | |
| Construction Industry Training Board | 73110000 | 22 Jul 2022 | £240k | 4 yrs | Live | |
| Leeds City Council | 85300000 | 01 Oct 2021 | £40k | 12 mo | Closed | |
| SE TRAINS LIMITED | — | 01 Apr 2026 | £278k | 12 mo | pending | |
| Construction Industry Training Board | 79000000 | — | — | — | Live | |
| Kent County Council | — | — | — | — | Live |
Top buyers · 7 buyers · top 3 = 88%
Share of awarded value. Concentration fires above 40% for any single buyer.
Geography
Distribution of awarded value by buyer region.
Peers
Suppliers with overlapping CPVs & buyers (last 24m). Mystery Shoppers Ltd highlighted.
| Supplier | SME? | Awarded · 24m | Contracts |
|---|---|---|---|
| Yes | £59.0m | 1 | |
| Yes | £59.0m | 1 | |
| Yes | £9.3m | 2 | |
| Yes | £9.3m | 2 | |
| Yes | £9.3m | 2 | |
MS Mystery Shoppers Ltd | Yes | £2.0m | — |
Red flags · 0 active
Automated scan of Companies House status, charges and insolvency records.
Compliance scorecard
Derived from Companies House filings — not a full supplier-assurance check.
Modifications
Variations to awarded contracts logged under Procurement Act 2023 s.74.
No modifications recorded
No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.
News mentions
UK trade press & nationals, matched to this supplier.
No news mentions found
We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.
Companies House
Live sync — registered details, directors, PSC and SIC codes.
Registered details
- Company no.
- 02654347
- Status
- Active
- Type
- Private limited
- Incorporated
- 15 Oct 1991
- Reg. office
- Dalton House, 60 Windsor Avenue, London, SW19 2RR
- SIC codes
- 70229 · 73200
- Last accounts
- 31 Mar 2025
- Next accounts due
- 31 Dec 2026
Directors & PSC
- GRAFTON, Sophie Elizabeth — directorAppointed 07 Aug 2022
- GRAFTON, Denise Margaret — directorAppointed 18 Oct 2010
- GRAFTON, Denise Margaret — secretaryAppointed 15 Oct 1991
- GRAFTON, Paul Ronald — directorAppointed 15 Oct 1991
- Mr Paul Ronald Grafton — person with significant controlownership of shares 25 to 50 percent · voting rights 25 to 50 percent · right to appoint and remove directors · significant influence or control
- Mrs Denise Margaret Grafton — person with significant controlownership of shares 25 to 50 percent · voting rights 25 to 50 percent · right to appoint and remove directors · significant influence or control
Financial
Filed accounts from Companies House.
No financial filings on record
Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.
Org tree
Group structure and ownership.
Independent. No parent company or subsidiaries recorded at Companies House for this entity.
Social value
Commitments mapped to the Government Social Value Model themes.
No social-value commitments yet
Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.