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CM

Care Matters

Darlington
SME

Care Matters is a homecare specialist that offers a range of services including personal care, domestic care, and complex specialist care. They focus on providing support that allows individuals to maintain independence and dignity in their own homes.

carematters.co.uk ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£967k
Live
11
Buyers
5
12m
—
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities1
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts11 / 19
  • Top buyers5
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Care MattersUpdated 06 Jul 2026

At a glance · for buyers and watchdogs

Care Matters has won £967k across 5 public-sector buyers, with 11 live contracts. No active Companies House risk flags.

Why: top buyer Darlington Borough Council at 96% · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
11 of 19Live contracts
96%Top-buyer concentration
—Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 1/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 4
Personal CareSupport with personal hygiene and daily living activities. ↗Domestic Care and HousekeepingAssistance with household tasks and maintaining a clean living environment. ↗Social Care & Companion ServicesCompanionship and social support for individuals. ↗Complex CareSpecialist care for individuals with complex health needs. ↗
Frameworks & DPS · 1 from notices
  • Provider Panel for the Provision of Spot Purchases for Domiciliary Care Services (Individual Care Packages) and Continuing Healthcare PackagesDurham County Council · —

Extracted automatically from carematters.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships · 3

Credentials listed on the supplier’s website. Not yet checked against issuer registers.

◐ From supplier website
Core credentials · 1/6
Cyber EssentialsNot evidenced✓
Cyber Essentials PlusNot evidenced✓
ISO 27001 — Information securityNot evidenced✓
ISO 9001 — QualityISO ↗✓
ISO 14001 — EnvironmentalNot evidenced✓
ISO 45001 — Health & safetyNot evidenced✓
Other credentials & memberships · 2
CHASCHAS · Certification ↗Care Quality CommissionCare Quality Commission · Regulatory ↗

Extracted automatically from carematters.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 11 live · 8 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
PB2023-01374 - Provision of Domiciliary Care for ID290531
Darlington Borough Council8500000022 Feb 2024£105k4 yrsLive
PB2023-01272 - Provision of domiciliary care to ID 387674
Darlington Borough Council8500000029 Nov 2023£56k4 yrsLive
PB2023-01015 - Adult Dom Care for ID 316948
Darlington Borough Council8500000017 Nov 2023£36k4 yrsLive
PB2023-01070 - Adult Domiciliary Care Placement - ID406581
Darlington Borough Council8500000028 Jan 2023£89k4 yrsLive
PB2021-00566 - X2 Care Packages
Darlington Borough Council8500000027 Nov 2021£109k4 yrsClosed
PB2021-00551 - Care Packages
Darlington Borough Council8500000021 Nov 2021£218k4 yrsClosed
PB2021-00404- Domiciliary Care Placement
Darlington Borough Council8500000001 Jun 2021£116k4 yrsClosed
Home Care and Support Service Placement ID: 415466
Darlington Borough Council8500000003 Mar 2021£94k4 yrsClosed
Community Care & Support Additional Provision
Redcar and Cleveland Borough Council8500000006 Apr 2020£34k6 moClosed
P2019/2030/AD - Individual Support
Darlington Borough Council8500000015 Jul 2019£41k4 yrsClosed
Total live value £287k · mean award £51k1–10 of 19

Top buyers · 5 buyers · top 3 = 100%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Darlington Borough Council
11 contracts
96%
since 2015
2
Redcar and Cleveland Borough Council
3 contracts
4%
since 2020
3
Durham County Council
2 contracts
0%
since 2019
4
The North Yorkshire Council
1 contract
0%
5
Stockton Borough Council
2 contracts
0%

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
North East17 contracts
100%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Care Matters highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
SC
St Christopher’s Fellowship
Yes£59.0m1
FC
FOSTER CARE LINK LIMITED
Yes£59.0m1
OH
Optima Health UK Limited
No£29.4m1
PH
PRIVATE HOME CARE UK LIMITED
Yes£13.1m1
C&
City & County Care Services Ltd
Yes£13.1m1
CM
Care Matters
Yes——
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 28 Feb 2025
Confirmation statement
Up to date
Next due 08 Apr 2027
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
08753841
Status
Active
Type
Private limited
Incorporated
30 Oct 2013
Reg. office
3 Pioneer Court, Morton Palms, Darlington, DL1 4WD
SIC codes
88100
Last accounts
28 Feb 2025
Next accounts due
31 Dec 2026

Directors & PSC

  • SPARK, Lisa Julie — director
    Appointed 31 Dec 2020
  • CROWTHER, Nicola Kate — director
    Appointed 07 Dec 2016
  • CROWTHER, Philip Allan — director
    Appointed 30 Oct 2013
  • Newlands Group Limited — person with significant control
    ownership of shares 75 to 100 percent · voting rights 75 to 100 percent · right to appoint and remove directors

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
CARE MATTERS (HOMECARE) LIMITED
08753841 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.