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CC

Comfort Call Limited

Health & social · Aberford
Largedissolved

Comfort Call is a leader in home care services across England for the elderly, disabled & people requiring reablement. Now recruiting care asssitants.

comfortcall.co.uk ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£646.3m
Live
49
Buyers
33
12m
£477.9m
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities5
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts49 / 82
  • Top buyers33
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags1
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Comfort Call LimitedUpdated 13 Jul 2026

At a glance · for buyers and watchdogs

Comfort Call Limited has won £646.3m across 33 public-sector buyers, with 49 live contracts.

Why: top buyer Durham County Council at 49% · 100% in Health & social · 1 active risk flag · 0 modifications.

Decision signals
1Active red flags
dissolvedCompany status
49 of 82Live contracts
49%Top-buyer concentration
100%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value · 1/5

Commitments mapped to the Government Social Value Model themes. Each is tagged self-reported or from the website.

◐ From supplier website
JobsNo commitment stated✓
SkillsNo commitment stated✓
EnvironmentNo commitment stated✓
Tackling inequalityNo commitment stated✓
Community1 commitment✓
Community · 1
  • WebsiteCommunitycommunity for people of all ages with varies types of physical and learning disabilities. We aim to

Extracted automatically from comfortcall.co.uk on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 1/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 10
Comfort Call
Care Worker - Extra Care Scheme
Why choose Comfort Call?
Choice Of Care
‘People-centred’
Promoting Independence
Our Care Services
Care For Those Who’re Older
Your stories
What our clients have had to say…
Frameworks & DPS · 5 from notices
  • Framework Agreement for the Provision of Domiciliary Care ServicesDurham County Council · £16.4m
  • Community Care and Support Services FrameworkRedcar and Cleveland Borough Council · £6.7m
  • Provision of Domiciliary Care ServiceHalton Borough Council · £4.1m
  • Housing with Care FrameworkNewcastle City Council · £1.1m
  • Care at Home ASSOCIATE providersCheshire West and Chester Council · —

Extracted automatically from comfortcall.co.uk on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies · 1

Delivery stories from the supplier’s website. Clients are not yet cross-checked against award records.

◐ From supplier website
Featured Projecttake full advantage of life, no matter their condition. Learn about the help we’ve provided hu

Extracted automatically from comfortcall.co.uk on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 49 live · 33 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Home Support Service - Lot 1 Heckmondwike and Spenborough
The Council of the Borough of Kirklees—22 Jun 2026£38.6m3 yrspending
Home Support Service - Lot 5 Huddersfield Central East
The Council of the Borough of Kirklees—22 Jun 2026£30.0m3 yrspending
Home Support Service - Lot 4 Huddersfield Central West
The Council of the Borough of Kirklees—22 Jun 2026£41.1m3 yrspending
Home Support Service - Lot 3 Dewsbury and Mirfield
The Council of the Borough of Kirklees—22 Jun 2026£39.1m3 yrspending
Home Support Service - Lot 2 Batley
The Council of the Borough of Kirklees—22 Jun 2026£27.4m3 yrspending
Provision of Care and Support services in Rushcliffe Extra Care Schemes
Nottinghamshire County Council—18 Jul 2026£953k1.9 yrsLive
Select List of Primary Providers for The Provision of Domiciliary Care Services and Reablement
Durham County Council—01 Apr 2026£300.0m5 yrspending
Further competition from DPS for the provision of Domiciliary Care Services (Category 1), Jan - Mar 2026
Kirklees Council8500000001 Jan 2026£364k4.3 yrsLive
Care at Home ASSOCIATE providers
Cheshire West and Chester Council8500000001 Oct 2025—3 yrsLive
Further competition from DPS for the provision of Domiciliary Care Services (Category 1), Oct - Dec 2025
Kirklees Council8500000001 Oct 2025£340k4.1 yrsLive
Total live value £67.6m · mean award £7.9m1–10 of 82

Top buyers · 33 buyers · top 3 = 82%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Durham County Council
2 contracts
49%
since 2019
2
The Council of the Borough of Kirklees
10 contracts
27%
since 2026
3
Gloucestershire County Council
1 contract
6%
since 2016
4
Nottingham City Council
1 contract
4%
since 2018
5
Redcar and Cleveland Borough Council
6 contracts
2%
since 2016
6
South Tyneside Council
6 contracts
2%
since 2017
7
Kirklees Council
17 contracts
2%
since 2017
8
City of Bradford Metropolitan District Council
2 contracts
2%
since 2023
9
Liverpool City Council
3 contracts
2%
since 2021
10
Sunderland City Council
3 contracts
2%
since 2016

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 100%.

✓ From notices
Health & social85
100%
Other services98
0%
⚠ Concentration: 100% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
North East23 contracts
55%
Yorkshire42 contracts
33%
South West1 contract
6%
East Midlands3 contracts
4%
North West8 contracts
3%
West Midlands1 contract
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Comfort Call Limited highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
CC
Comfort Call Limited
No£477.9m—
SC
St Christopher’s Fellowship
Yes£59.0m1
FC
FOSTER CARE LINK LIMITED
Yes£59.0m1
OH
Optima Health UK Limited
No£29.4m1
PH
PRIVATE HOME CARE UK LIMITED
Yes£13.1m1
C&
City & County Care Services Ltd
Yes£13.1m1
Compare peers →

Red flags · 1 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
Company status: Dissolved. Companies House records this company as last active 17 Jan 2012.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Dissolved
Last active 17 Jan 2012
Annual accounts
Up to date
Last made up to 30 Sept 2010
Confirmation statement
—
No filing on record
Outstanding charges
0
All historic charges satisfied
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
00576327
Status
Dissolved
Type
Private limited
Incorporated
31 Dec 1956
Reg. office
Yew Trees, Main Street North, Aberford, West Yorkshire, LS25 3AA
SIC codes
9999
Last accounts
30 Sept 2010

Directors & PSC

  • SAMUEL, John William Young Strachan — director
    Appointed 07 Sept 2010
  • RENEW CORPORATE DIRECTOR LIMITED — corporate director
    Appointed 11 Aug 2005
  • RENEW NOMINEES LIMITED — corporate secretary
    Appointed 30 Apr 2000

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
PROSPECT HOMES LIMITED
00576327 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.