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IC

Individual Care Services

Studley
Large

Individual Care Services provides care services to adults with learning disabilities and autism, focusing on supported living and residential care homes. They aim to support individuals in living their best lives through person-centered care.

individualcare.org.uk ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£1.3m
Live
3
Buyers
4
12m
—
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts3 / 6
  • Top buyers4
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Individual Care ServicesUpdated 20 Jul 2026

At a glance · for buyers and watchdogs

Individual Care Services has won £1.3m across 4 public-sector buyers, with 3 live contracts. No active Companies House risk flags.

Why: top buyer Coventry City Council (COV) at 100% · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
3 of 6Live contracts
100%Top-buyer concentration
—Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 1/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 2
Supported LivingSupported living services operate across multiple regions, focusing on individual service and person-centered support plans. ↗Residential Care HomesResidential care homes located in Warwickshire, providing a homely environment with one-to-one support. ↗

Extracted automatically from individualcare.org.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships · 1

Credentials listed on the supplier’s website. Not yet checked against issuer registers.

◐ From supplier website
Core credentials · 0/6
Cyber EssentialsNot evidenced✓
Cyber Essentials PlusNot evidenced✓
ISO 27001 — Information securityNot evidenced✓
ISO 9001 — QualityNot evidenced✓
ISO 14001 — EnvironmentalNot evidenced✓
ISO 45001 — Health & safetyNot evidenced✓
Other credentials & memberships · 1
Living Wage CommitmentLiving Wage Foundation · Commitment ↗

Extracted automatically from individualcare.org.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 3 live · 3 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Cov - Supported Living Accommodation for Adults (DPS) - Call off against lot 7 - AWARD
Coventry City Council (COV)8500000001 May 2021£688k3.4 yrsClosed
Cov - Supported Living Accommodation for Adult Services - Call off against Lot 7 - AWARD
Coventry City Council (COV)8500000003 Feb 2021£620k3.7 yrsClosed
SOL - Supported Living Services - AWARD
Coventry - Solihull - Warwickshire8531200001 Apr 2020—3 yrsClosed
NHS CWICB Non-Framework Supported Living Contract 2024-25
NHS Coventry and Warwickshire ICB85100000———Live
Refresh - Community Services for Working Age Adults, with Learning Disabilities, Complex Health Needs, Autism, Mental Health or Physical Disabilities
Warwickshire County Council85000000———Live
NHS CWICB Care Home Contract (Non-Framework) 24/25
NHS Coventry and Warwickshire ICB85100000———Live
Total live value — · mean award £218k

Top buyers · 4 buyers · top 3 = 100%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Coventry City Council (COV)
2 contracts
100%
since 2020
2
Coventry - Solihull - Warwickshire
1 contract
0%
since 2020
3
NHS Coventry and Warwickshire ICB
2 contracts
0%
4
Warwickshire County Council
1 contract
0%

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
West Midlands3 contracts
0%
Region resolved for 0% of awarded value (by buyer postcode); the remainder lacks a usable address.

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Individual Care Services highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
OH
Optima Health UK Limited
No£29.4m1
LH
Lotus Home Care Limited
Yes£13.4m2
PH
PRIVATE HOME CARE UK LIMITED
Yes£13.1m1
C&
City & County Care Services Ltd
Yes£13.1m1
DC
Domiciliary Care Services (UK) Limited
Yes£13.1m1
IC
Individual Care Services
No——
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Mar 2025
Confirmation statement
Up to date
Next due 19 Dec 2026
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
02666602
Status
Active
Type
Private Limited Guarant Nsc Limited Exemption
Incorporated
28 Nov 1991
Reg. office
25 Alcester Road, Studley, Warwickshire, B80 7LL
SIC codes
87900
Last accounts
31 Mar 2025
Next accounts due
31 Dec 2026

Directors & PSC

  • HARTLEY, Mark Richard — director
    Appointed 26 Feb 2026
  • VINES, Emma Louise — director
    Appointed 21 Jan 2026
  • HARTLEY, David Thomas — director
    Appointed 01 Dec 2021
  • SMITH, Frances Briony — director
    Appointed 01 Feb 2021
  • THORPE, Rachael Elizabeth — director
    Appointed 19 Aug 2020
  • SMITH, Gilbert Allan — director
    Appointed 02 May 2018
  • Mr David Thomas Hartley — person with significant control
    significant influence or control · significant influence or control as firm

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
INDIVIDUAL CARE SERVICES
02666602 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.