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EC

Empathy Care24 Ltd

Northampton
Largevoluntary arrangement

Empathy Care24 Ltd offers a range of home care services including live-in care, domiciliary care, respite care, end of life care, and supported living. The company is dedicated to providing high-quality, compassionate care tailored to individual needs.

empathycare24.care ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£91.3m
Live
8
Buyers
10
12m
—
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities4
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts8 / 12
  • Top buyers10
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags2
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Empathy Care24 LtdUpdated 06 Jul 2026

At a glance · for buyers and watchdogs

Empathy Care24 Ltd has won £91.3m across 10 public-sector buyers, with 8 live contracts.

Why: top buyer Buckinghamshire Council at 95% · 2 active risk flags · 0 modifications.

Decision signals
2Active red flags
voluntary arrangementCompany status
8 of 12Live contracts
95%Top-buyer concentration
—Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 1/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 5
Live-in CareDomiciliary CareRespite CareEnd of Life CareSupported LivingOur supported living services are available to people who require more comprehensive care and assistance. ↗
Frameworks & DPS · 4 from notices
  • Cambridgeshire County Council Home and Community Support ServicesCambridgeshire County Council · £1.8m
  • Northamptonshire Personal Care and Support Services for Children and Young People with DisabilitiesNorthamptonshire County Council (NASS) · £250k
  • North Northamptonshire Council for the Provision of Home Care Services for North Northamptonshire DPSNorth Northamptonshire Council · £128k
  • NHS Wakefield CCG Domiciliary Care (AQP) Window 3N H S Wakefield Clinical Commissioning Group · —

Extracted automatically from empathycare24.care on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 8 live · 4 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Contracts Finder Notices - Dynamic Purchasing Vehicle (DPV) for the Provision of Home Care Services in Buckinghamshire
Buckinghamshire Council8500000008 Apr 2024£87.0m3 yrsLive
North Northamptonshire Council for the Provision of Home Care Services for North Northamptonshire DPS
North Northamptonshire Council8500000002 Oct 2023£128k6 yrsLive
HCC - 03/22 - The Provision of a Framework Agreement for Support at Home - Spot Providers - AWARD
Hertfordshire County Council - Adult Care Services8500000001 Dec 2022£1.9m14 moClosed
NHS Wakefield CCG Domiciliary Care (AQP) Window 3
N H S Wakefield Clinical Commissioning Group8510000001 Jul 2021—1.8 yrsClosed
Northamptonshire Personal Care and Support Services for Children and Young People with Disabilities
Northamptonshire County Council (NASS)8500000021 Nov 2020£250k3.5 yrsClosed
Cambridgeshire County Council Home and Community Support Services
Cambridgeshire County Council8500000001 Aug 2020£1.8m7.3 yrsLive
Northamptonshire Personal Care and Support Services for Children and Young People with Disabilities
Northamptonshire County Council (NASS)8500000025 May 2020£240k4 yrsClosed
AQP Domiciliary Care Services for Adults, Children & Young People in Northamptonshire
NHS Northamptonshire ICB85100000———Live
HCC - 03/22 - The Provision of a Framework Agreement for Support at Home - Spot Providers
Hertfordshire County Council85000000———Live
Northamptonshire Children's Trust Independent Supported Accommodation and Support Services for Young People Aged 16-18
North Northamptonshire Council85000000———Live
Total live value £88.9m · mean award £7.6m1–10 of 12

Top buyers · 10 buyers · top 3 = 99%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Buckinghamshire Council
1 contract
95%
since 2023
2
Hertfordshire County Council - Adult Care Services
1 contract
2%
since 2022
3
Cambridgeshire County Council
1 contract
2%
since 2020
4
Northamptonshire County Council (NASS)
2 contracts
1%
since 2020
5
North Northamptonshire Council
2 contracts
0%
since 2023
6
N H S Wakefield Clinical Commissioning Group
1 contract
0%
since 2021
7
NHS Northamptonshire ICB
1 contract
0%
8
Hertfordshire County Council
1 contract
0%
9
NHS Leeds CCG
1 contract
0%
10
NHS Wakefield CCG
1 contract
0%

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
Eastern3 contracts
100%
East Midlands3 contracts
0%
Yorkshire2 contracts
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Empathy Care24 Ltd highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
SC
St Christopher’s Fellowship
Yes£59.0m1
FC
FOSTER CARE LINK LIMITED
Yes£59.0m1
OH
Optima Health UK Limited
No£29.4m1
LH
Lotus Home Care Limited
Yes£13.4m2
PH
PRIVATE HOME CARE UK LIMITED
Yes£13.1m1
EC
Empathy Care24 Ltd
No——
Compare peers →

Red flags · 2 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
Company status: Voluntary Arrangement. Companies House does not currently list this company as actively trading.
Insolvency case on record (1). Most recent: corporate voluntary arrangement.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Voluntary Arrangement
Not currently active
Annual accounts
Up to date
Last made up to 31 Mar 2025
Confirmation statement
Due in 21d
Next due 01 Aug 2026
Outstanding charges
0
No charges registered
Insolvency history
1 case
Most recent: corporate voluntary arrangement
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
09406333
Status
Voluntary Arrangement
Type
Private limited
Incorporated
26 Jan 2015
Reg. office
Suite 1 35 Duncan Close, Moulton Park Industrial Estate, Northampton, NN3 6WL
SIC codes
86101
Last accounts
31 Mar 2025
Next accounts due
31 Dec 2026

Directors & PSC

  • REUBEN, Munyaradzi — director
    Appointed 09 Nov 2017
  • REUBEN, Nyarai Deborah — director
    Appointed 01 Nov 2017
  • Mr Munyaradzi Reuben — person with significant control
    ownership of shares 25 to 50 percent · voting rights 25 to 50 percent · right to appoint and remove directors
  • Mrs Nyarai Deborah Reuben — person with significant control
    ownership of shares 25 to 50 percent · voting rights 25 to 50 percent · right to appoint and remove directors

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
EMPATHY CARE24 LIMITED
09406333 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.