Quick answer — H M Revenue and CustomsLast refreshed 12 Nov 2021

At a glance

H M Revenue and Customs has awarded £20.0m across 24 suppliers, with 4 live contracts.

Why: Top supplier share 26% · 1 open notice now · 0 awards in last 90 d (£0) · SME share 32% (Cabinet Office target 33%) · 0 modifications in last 90 d.

Decision signals
Top-supplier concentration26%
Modifications · 90 d0
SME spend share32%
Pipeline · open now1
Awards · 90 d0

About this buyer

Mission, scope and statutory context.

H M Revenue and Customs is a contracting authority, based in UKD. Tracks 28 published notices and 25 awards on PublicSupply.

28
Notices published
25
Awards
24
Suppliers engaged
2021
First award on file

Spend profile

Award value by month — rolling 24 months. Line shows 12-month moving average.

£0
12 m spend
£0
Prior 12 m
YoY change
£200k
Median award
Awards (£m)12m moving avg
H M Revenue and Customs — monthly award value, rolling 24 months£0m£0m£1m£1m£1mJulOctJanAprJulOctJanApr

Contract pipeline

Forward flow — planned notices through to completed awards in the last 90 days.

Planned

1

Pipeline notices

Open (bidding)

1

Live tenders

Awarded (90d)

0

£0

Frameworks open

0

Framework / DPS routes

Procurement mix

How this buyer procures — by procedure, instrument, and publication source.

Contract type

Unspecified23 · £20.0m
services4 · £9.0m
goods1 · £0

Instrument type

contract27 · £24.0m
call off1 · £5.0m
Source:Contracts Finder: 23Find a Tender: 5

Awarded contracts · 4 live

All contracts with a published award notice where H M Revenue and Customs is the contracting authority.

downloadExport CSV
TitleSupplierCPVValueAwardedStatus
HMRC GOV UK team triage mailboxDESKPRO LTD48000000£14k31 Oct 2021active
Recruitment for Director of communicationsAUDELISS LIMITED79600000£34k09 Nov 2021active
(Service Now (SaaS) Advisory, Implementation and Support ServicesSERVICE NOW LIMITED72261000£250k10 Nov 2021active
Research to quantify agents' awareness and understanding of Making Tax Digital for Income Tax Self-AssessmentBMG RESEARCH LTD73000000£175k04 Oct 2021active
Research to explore the drivers and barriers to business customers' use of their HMRC online tax accountIFF Research Ltd73110000£35k28 Sept 2021active
Digital Delivery Centre support for new HMRC servicesOPENCAST SOFTWARE EUROPE LIMITED72000000£012 Nov 2021active
Input and Output Communication Services22900000planned
Portfolio, programme and project management (PPM) solutionclosed
TSP Exit Transition State 2/3 RequirementNEW WORLD TECH LIMITED72000000£473k28 Oct 2021active
Tachograph Forensic ServicesORCHID CELLMARK LTD71600000£500k23 Aug 2021active
Showing 110 of 28

Top suppliers · by total award value

Ranked by cumulative awarded value. YoY = last 12 months vs prior 12 months.

1
EE
1 contract · 27 Sept
£5.1m
26% of total
2
DA
£5.0m
25% of total
3
SL
1 contract · 30 Sept
£4.6m
23% of total
4
MO
£1.6m
8% of total
5
DE
1 contract · 21 Oct
£879k
4% of total
6
OC
1 contract · 23 Aug
£500k
3% of total
7
NW
1 contract · SME · 28 Oct
£473k
2% of total
8
SO
1 contract · 10 Sept
£400k
2% of total
924
···
16 other suppliers
long tail · 6 SMEs
£1.4m
7% of total
various

Category spend breakdown

By CPV division · lifetime awards

Software packages, IT
5 contracts
£9.6m
33%
Other
3 contracts
£9.0m
31%
IT services, software
7 contracts
£6.1m
21%
Business, legal, advisory
3 contracts
£2.6m
9%
R&D services
6 contracts
£746k
3%
Architecture, engineering
1 contract
£500k
2%
Health & social work
1 contract
£400k
1%
Transport equipment, vehicles
1 contract
£54k
0%

Activity heatmap

Award volume by CPV division × month. Darker = more £ awarded.

Jul
Aug
Sept
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Software packages, IT
Other
IT services, software
Business, legal, advisory
R&D services
Architecture, engineering
LessMore (£m awarded)

Commercial & procurement leadership

Who signs off contracts, owns frameworks and runs SME engagement.

Coming Q3 2026

Curated leadership roster

Chief commercial officer, framework owners, SME lead and clinical sign-offs per buyer. Top-50 contracting authorities first, rolling out by sector.

Modifications · 0 in 90 d

Variations logged under Procurement Act 2023 s.74. Above-tolerance modifications attract a flag.

Total mods
0
Above tolerance
0
Total value
£0
Novations
0

No modifications recorded in the last 90 days.

H M Revenue and Customs has not filed a modification notice in the selected window.

Compliance & transparency

FOIA performance, statutory disclosures & prompt payment.

Coming Q4 2026

FOIA & prompt-payment ingestion

Notice timeliness and modification flags are derivable today. FOIA refusal rate, prompt-payment %, KPI reporting and net-zero plans need new data sources — work scoped, ingestion next quarter.

SME & social value

Performance against Cabinet Office targets & PPN 06/20.

32%
SME supplier share
target 33%
8
SME award rows
1
VCSE award rows
24
Distinct suppliers
⚠ Below target. SME supplier share at 32% vs Cabinet Office target of 33%.

Peer benchmark

vs other buyers in the same type. Highlighted row = this buyer.

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Compare against the peer group

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News mentions

Major UK press & trade publications.

Free with account

Sign in to read news mentions

Article previews are free with an account — the underlying data is gated to satisfy publisher agreements.

Statutory & accountability

Legal status, identifiers & accountable officers.

Identifiers & contact

Type
Contracting authority
Region
UKD
Contact
Jessica Goodwin
Email
jessica.goodwin1@hmrc.gov.uk

Board & accountable officers

Coming Q3 2026

Accountable officer + board roster

Pulled from gov.uk for arm's-length bodies and from Companies House for company-form buyers — chair, CEO, SRO and sign-off authority per contract band.

Resources

No verified links for H M Revenue and Customs yet. Know one? Suggest it below.

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