Hands on Technology SR2911423500

H M REVENUE & CUSTOMScontractContracts FinderRef CW107559SME suitablecomplete
View buyer

Estimated value

£2.5m

Awarded value

£2.5m

Awarded 23 Apr 2026

Suppliers

1

Lots

1

1 awarded

Published

12 Jun 2026

Deadline 24 Apr 2026

Description

HMRC is running a major procurement for an enterprise CRM Solution. To support informed decision making, business readiness and reduce delivery risk, HMRC will run a short, neutral Hands on Tech ( HoT) accelerator using externally hosted, vendor agnostic sandboxes. HMRC will execute HMRC-owned scenario packs (Standardised scripts, seed data approach and non functional probes) to observe behaviours such as data models, workflow/case handling, reporting /MI and integration options in a controlled way

Scope

Reference
CW107559
Total value
£2,500,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
26 Apr 2026 to 30 Oct 2026
CPV classifications
72220000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
24 Apr 2026, 2:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£2.5m

Award date

23 Apr 2026

Contract start

26 Apr 2026

Contract end

30 Oct 2026