Provision of Contact Centre Services
Estimated value
£40.0m
Awarded value
£40.0m
Awarded 06 Dec 2022
Suppliers
1
Lots
1
1 awarded
Published
10 Jan 2023
Deadline 22 Sept 2022
Description
To provide a range of contact centre services to support the Home Office customers with a range of services. This will be a second contact centre contract to support capacity planning during peak demand period for HMPO and support other Home Office departments.
Scope
- Reference
- CCCS22A06
- Total value
- £40,000,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 04 Jan 2023 to 02 Apr 2025
- CPV classifications
- 75100000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 22 Sept 2022, 3:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£40.0m
Award date
06 Dec 2022
Contract start
04 Jan 2023
Contract end
02 Apr 2025
Awarded to