Provision of Contact Centre Services
Estimated value
£40.0m
Awarded value
£40.0m
Awarded 06 Dec 2022
Suppliers
1
Lots
1
1 awarded
Published
10 Jan 2023
Deadline 22 Sept 2022
Other contracts from Crown Commercial Service· 10
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| Communications Marketplace DPS | contract | £260.0m | 06 Mar 2026 |
| MOD Managed Learning Service | contract | £216.0m | 25 Nov 2025 |
| Costs Lawyer Services 2 | contract | — | 25 Jul 2025 |
| Provision of D&B Finance Analytics | contract | £128k | 24 Jun 2025 |
| Provision of National Road Traffic Census 2023 | contract | £32.0m | 23 Dec 2022 |
| G-Cloud 13 Lot 4 | contract | £1.0bn | 23 Dec 2022 |
| Provision of a SIAM Implementation Partner | contract | £363k | 22 Dec 2022 |
| Mobile Voice and Data Services | contract | £2.5bn | 22 Dec 2022 |
| Cyber Security Services 3 | contract | — | 20 Dec 2022 |
| Provision of Shared Online Workspace | contract | £6k | 12 Dec 2022 |
Other contracts awarded to Serco Limited· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Contact Centre Services for 2027 Census Test | call off | — | 20 May 2026 |
| 712797450-Boats In-Service Support 26 LOT 7-Army-CF-Transparency | contract | £28.6m | 12 May 2026 |
| 714928467 - AESAS 2026 - Provision of Aircraft Engineering Support and Airfield Services at Royal Naval Air Stations Yeovilton and Culdrose | contract | — | 23 Mar 2026 |
| Asset Management and Professional Support Services Framework | contract | — | 17 Mar 2026 |
| L4 Bursary Pilot for Delivery of L4 Diploma in School Business Management (con_30914) | contract | £88k | 13 Mar 2026 |
| Provision of an Outsourced Contact Centre and Business Services | contract | £73.9m | 09 Mar 2026 |
| Award Notice - Contact centre services | call off | £23.8m | 27 Feb 2026 |
| Total Facilities Management 2022 Framework | call off | £322.2m | 16 Feb 2026 |
| Prison Operator Services - HMP Dovegate | contract | £447.0m | 13 Feb 2026 |
| Emergency Cyber Planning Support | contract | — | 30 Jan 2026 |