Contact Centre Telephone Solution
Estimated value
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Awarded value
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Suppliers
1
1 SME
Lots
1
1 awarded
Published
06 May 2025
Description
Provision of an omni-channel Contact Centre telephony platform for the Council's Coporate Contact Centre. The Council is to enter into a new short term contract with an alternative platform provider, recommended by the contact centre software provider. This is a new short term contract to coincide with the contact centre existing software licence term.
Scope
- Reference
- S378
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - without competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to