UK SBS - CR20012 - Business Survey: Retail Businesses' Experience of Using Digital Platforms

The final date and time for the submission of bids was Monday, 24th February 2020 at 11:00am. Brief Description of Requirement: This project aims to understand the experience of using digital platforms for businesses of all sizes. For example, we wish to understand how and why they use platforms, and whether they use multiple platforms. In particular, the project aims to deliver evidence on the scale and extent of harmful practices used by digital platforms at the detriment of retail business users. Such practices can worsen outcomes for consumers, for example reducing choice and/or quality. This contract was awarded based on the evaluation criteria set out in the Mini Competition document.