Provision of Customer Experience Platform
Estimated value
£999k
Awarded value
£999k
Awarded 29 May 2023
Suppliers
1
Lots
1
1 awarded
Published
30 Jun 2023
Deadline 23 Jan 2023
Description
A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user experience testing and to analyse, report and share insights including dynamic dashboards. This also includes capabilities to integrate survey data from other sources
Scope
- Reference
- CCTS22A93.
- Total value
- £999,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 29 May 2023 to 28 May 2026
- CPV classifications
- 48517000 79311300 79342311
Submission & procedure
- Submission deadline
- 23 Jan 2023, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£999k
Award date
29 May 2023
Contract start
29 May 2023
Contract end
28 May 2026
Awarded to