Information, Advice and Guidance (IAG) Service for Telford & Wrekin

This service will support the people of Telford through the provision of information, advice and guidance to live healthy and independent lives. It will work with individuals and communities to build resilience and connections creating networks of local support. Neighbourhoods will provide the conditions for 'good local conversations' that centre on an individual's strengths, taking an asset based approach, recognising that most people's needs are better met within the neighbourhoods in which they live and not through formal social services. Neighbourhood provision exists already within Telford and Wrekin, and this service is designed to work with them. This Service will operate to support people to take responsibility for their own lives and to enable people to get the help and support they need at the right time and the right place.