Digital Alarm Installation and Resident Communications

Housing 21contractFind a TenderRef ocds-h6vhtk-054fd5Procurement Act 2023SME suitablepending
View buyer

Estimated value

Awarded value

£11.0m

Awarded 06 Aug 2025

Suppliers

1

Lots

1

1 awarded

Published

11 Aug 2025

Description

Housing 21 were seeking an innovative, experienced provider that can deliver a range of Digital Alarms for residents in their homes with a primary requirement to elevate the ‘emergency call experience’ beyond basic functionality. The solution is expected to harness technology to provide enhanced engagement features, bringing substantial benefits to both our staff and residents. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=971696020

Scope

Reference
ocds-h6vhtk-054fd5
Commercial tool
Standalone contract
Contract dates
25 Sept 2025 to 25 Sept 2030
Possible extension to 25 Sept 2032

The contract term is five years with the option of a two year extension.

CPV classifications
45310000
72222300
72267100
79512000
Contract locations
UK, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Pricing submission50% weightingprice50.00%
Quality (see all questions in tender instructions document)50% weightingquality50.00%

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£11.0m

Award date

06 Aug 2025

Contract start

21 Sept 2025

Contract end

21 Sept 2028