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AS

Appello Smart Living Solutions Ltd

Repair & maintenance · New Milton
SME

Appello Smart Living Solutions Ltd is a leading provider of digital telecare and emergency call handling services in the UK, offering solutions such as warden call systems, dispersed alarms, and monitoring services.

appello.co.uk ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£61.0m
Live
33
Buyers
20
12m
£20.3m
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities2
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts33 / 58
  • Top buyers20
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Appello Smart Living Solutions LtdUpdated 13 Jul 2026

At a glance · for buyers and watchdogs

Appello Smart Living Solutions Ltd has won £61.0m across 20 public-sector buyers, with 33 live contracts. No active Companies House risk flags.

Why: top buyer NORTHERN HOUSING CONSORTIUM LIMITED at 51% · 97% in Repair & maintenance · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
33 of 58Live contracts
51%Top-buyer concentration
97%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Services · 6
Warden Call SystemsHardwired digital telecare systems for communal living environments. ↗Analogue to Digital ConverterSmartBridge, our digital converter for analogue telecare systems. ↗Dispersed AlarmsSmartLife digital dispersed alarm for individual homes. ↗Monitoring ServicesAppello Careline, the UK's leading provider of emergency telecare monitoring services. ↗Monitoring ARC SoftwareCareNet EVO, the award-winning call handling platform for telecare Alarm Receiving Centres (ARC). ↗Out of Hours Call HandlingA seamless extension of your services when your offices are closed. ↗
Frameworks & DPS · 2 from notices
  • 203_21 Technology Enabled Care (TEC) Products and ServicesEspo · £3.8m
  • Provision of A New Assistive Technology Digital Warden Call Installation System - Argosy Avenue/Court BlackpoolBlackpool Council · —

Extracted automatically from appello.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies · 1

Delivery stories from the supplier’s website. Clients are not yet cross-checked against award records.

◐ From supplier website
How Appello Transformed Coastline Housing's Out of Hours ServiceCoastline Housing ↗

Extracted automatically from appello.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships · 1

Credentials listed on the supplier’s website. Not yet checked against issuer registers.

◐ From supplier website
Core credentials · 0/6
Cyber EssentialsNot evidenced✓
Cyber Essentials PlusNot evidenced✓
ISO 27001 — Information securityNot evidenced✓
ISO 9001 — QualityNot evidenced✓
ISO 14001 — EnvironmentalNot evidenced✓
ISO 45001 — Health & safetyNot evidenced✓
Other credentials & memberships · 1
TSA StandardsTSA · Standard

Extracted automatically from appello.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 33 live · 25 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Lifeline - Alarm Receiving Centre (ARC)
Somerset Council3510000001 Apr 2026£312k5 yrsLive
TEL L1 FC Ap26 - Somerset Council - awarded
NORTHERN HOUSING CONSORTIUM LIMITED5042100001 Apr 2026£312k3 yrsLive
TEL L1 DA Feb26 - Anchor Hanover Group - awarded
NORTHERN HOUSING CONSORTIUM LIMITED5042100002 Feb 2026£8.3m4 yrsLive
TEL L4.1 RA Feb26 - Mayor and Burgesses of the London Borough of Hillingdon - awarded
NORTHERN HOUSING CONSORTIUM LIMITED5042100002 Feb 2026£421k12 moLive
Digital Alarm Installation and Resident Communications
Housing 21—22 Sept 2025£11.0m3 yrspending
TEL L1 DA Aug25 Brighton and Hove CC - Appello - Awarded
NORTHERN HOUSING CONSORTIUM LIMITED5042100011 Aug 2025—12 moLive
TEL L1 DA May25 Appello - The Borough Council of Calderdale - awarded
NORTHERN HOUSING CONSORTIUM LIMITED5042100001 May 2025£400k3 yrsLive
TEL L1 DA Apr25 - South Liverpool Homes - awarded
NORTHERN HOUSING CONSORTIUM LIMITED5042100001 Apr 2025£374k12 moClosed
Telecare Services and Out of Hours Contact Centre Services
Red Kite Community Housing8500000021 Nov 2024£193k3 yrsLive
TEL L4.1 FC Nov24 - South Liverpool Homes - awarded
NORTHERN HOUSING CONSORTIUM LIMITED5042100013 Jan 2025£19k3 yrsLive
Total live value £18.4m · mean award £1.1m1–10 of 58

Top buyers · 20 buyers · top 3 = 83%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
NORTHERN HOUSING CONSORTIUM LIMITED
30 contracts
51%
since 2020
2
Housing 21
2 contracts
18%
since 2025
3
Central and Cecil Housing Trust
1 contract
14%
since 2020
4
Espo
3 contracts
6%
since 2021
5
Fusion21 Members Consortium
3 contracts
5%
since 2021
6
THE GUINNESS PARTNERSHIP LIMITED
2 contracts
3%
since 2019
7
Folkestone and Hythe District Council
1 contract
1%
since 2024
8
One Vision Housing
1 contract
1%
since 2021
9
Somerset Council
1 contract
1%
since 2026
10
Red Kite Community Housing
2 contracts
0%
since 2024

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 97%.

✓ From notices
Repair & maintenance50
97%
Security & defence35
3%
⚠ Concentration: 97% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
West Midlands3 contracts
37%
London3 contracts
33%
East Midlands3 contracts
13%
North West6 contracts
11%
South East1 contract
3%
South West2 contracts
2%
Eastern6 contracts
1%
Scotland3 contracts
0%
Region resolved for 49% of awarded value (by buyer postcode); the remainder lacks a usable address.

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Appello Smart Living Solutions Ltd highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
IS
Influential Software Services
Yes£30.0m1
CU
CAPGEMINI UK PLC
No£29.8m1
AS
Appello Smart Living Solutions Ltd
Yes£20.3m—
AT
Atamis Ltd
Yes£18.4m2
CI
CGI IT UK LIMITED
No£14.1m2
RT
Rowden Technologies
Yes£8.3m1
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Mar 2025
Confirmation statement
Up to date
Next due 26 Apr 2027
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
01444995
Status
Active
Type
Private limited
Incorporated
21 Aug 1979
Reg. office
Oregon House, 19 Queensway, New Milton, Hampshire, BH25 5NN
SIC codes
43999
Last accounts
31 Mar 2025
Next accounts due
31 Dec 2026

Directors & PSC

  • THORBURN-MUIRHEAD, James — director
    Appointed 21 Feb 2025
  • TILLEY, Christopher Stuart — director
    Appointed 21 Feb 2025
  • BARLOW, Craig John — director
    Appointed 03 Jul 2018
  • Appello Careline Limited — person with significant control
    ownership of shares 75 to 100 percent · voting rights 75 to 100 percent · right to appoint and remove directors

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
APPELLO SMART LIVING SOLUTIONS LIMITED
01444995 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.