Provision of Front Office Counter Service - PS/23/205
Estimated value
£39.9m
Awarded value
£39.1m
Awarded 15 Dec 2023
Suppliers
1
Lots
1
1 awarded
Published
30 Sept 2025
Deadline 25 Oct 2023
Description
The Front Office Counter Service (FOCS) provides face-to-face services for both Driver and Vehicle transactions on behalf of DVLA. The service is for those customers who are unable or are unwilling to use the online service.
Scope
- Reference
- tender_402732/1520424
- Total value
- £39,900,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2024 to 30 Mar 2027
- CPV classifications
- 79342300
Submission & procedure
- Submission deadline
- 25 Oct 2023, 4:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£39.1m
Award date
15 Dec 2023
Contract start
31 Mar 2024
Contract end
30 Mar 2027
Awarded to