BT46 - RM1557.13- Customer Satisfaction Feedback and Insights
capitalEsourcingcontractContracts Finder ↗Ref tender_429746/1341378SME suitableVCSE suitablecomplete
Estimated value
£63k
Awarded value
£63k
Awarded 29 Mar 2024
Suppliers
1
Lots
1
1 awarded
Published
10 Apr 2024
Deadline 31 Jan 2024
Description
The GovMetric feedback tool is a customer satisfaction reporting platform for surveys and insights that will gather customer sentiment and reason for procuring that sentiment online, via website and all webform and on email responses. This is stage 2 of the implementation.
Scope
- Reference
- tender_429746/1341378
- Total value
- £62,807 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Feb 2024 to 31 Jan 2026
- CPV classifications
- 79342310 79342311
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 31 Jan 2024, 5:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£63k
Award date
29 Mar 2024
Contract start
01 Feb 2024
Contract end
31 Jan 2026
Awarded to