Jontek Answerlink
Estimated value
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Awarded value
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Suppliers
1
Lots
1
Published
30 May 2025
Description
Middlesbrough Council's Connect service delivers the Community alarm, monitoring and response service to approximately 3700 service users across Middlesbrough, this includes Telecare service users who's eligibility is assessed through Social Care and who Middlesbrough Council have a requirement to support. The Connect service runs 24 hours a day 7 days a week and receives over 100,000 calls through the Jontek Answerlink system.
Scope
- Reference
- ASC086
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - without competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded suppliers· 1 supplier
Awarded —
Other contracts from Middlesbrough Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Jontek Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Jontek Answerlink | contract | £84k | 05 Mar 2025 |
| Call Offs from Dynamic Purchasing System TD1480 (Supply and Disposal of Technology Enabled Care Products) Q1 2023/24 | contract | £29k | 27 Jul 2023 |
| "Annual Maintenance & Support - ASSISTED LIVING MONITORING PLATFORM | contract | £55k | 05 May 2023 |
| PB2020-00161- ICT Database for Lifeline Services | contract | £84k | 24 Sept 2020 |
| Telecare Equipment (Derby City Council) | contract | £8k | 18 Jul 2019 |
| A003 - Jontek - Answerlink 3G - 01/12/2019 - 30/11/2020 | contract | £90k | 02 May 2019 |
| Lifeline system maintenance | contract | £37k | 20 Jun 2018 |
| AnswerLink Monitoring Maintenance Agreement | contract | £44k | 02 Mar 2018 |
| P2017/1152/NE - ICT module to deliver lifeline service. | contract | £28k | 18 May 2017 |
| Award of Jontek Annual Maintenance Agreement for the Answerlink system | contract | £19k | 17 May 2017 |