Award of Jontek Annual Maintenance Agreement for the Answerlink system

NORTH TYNESIDE COUNCILcontractContracts FinderRef 19673SME suitablecomplete
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Estimated value

£40k

Awarded value

£19k

Awarded 30 Mar 2017

Suppliers

1

Lots

1

1 awarded

Published

17 May 2017

Deadline 29 Mar 2017

Description

Award Notice - Jontek Annual Maintenance Agreement for the Answerlink system. The Authority requires a service level agreement (SLA) for the Every Child Counts programme (ECC) Jontek is a specialist answerlink system which is currently used by the Care Call service for all tele-care call handling. To enable continuity of business and maintenance of their system, the provider will need to continue to maintain the system and provide 5 licences for continued use of the system.

Scope

Reference
19673
Total value
£40,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
31 Mar 2017 to 30 Mar 2018
CPV classifications
32524000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
29 Mar 2017, 11:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£19k

Award date

30 Mar 2017

Contract start

31 Mar 2017

Contract end

30 Mar 2018

Awarded to