Award of Jontek Annual Maintenance Agreement for the Answerlink system
Estimated value
£40k
Awarded value
£19k
Suppliers
1
Lots
1
Published
17 May 2017
Description
Award Notice - Jontek Annual Maintenance Agreement for the Answerlink system. The Authority requires a service level agreement (SLA) for the Every Child Counts programme (ECC) Jontek is a specialist answerlink system which is currently used by the Care Call service for all tele-care call handling. To enable continuity of business and maintenance of their system, the provider will need to continue to maintain the system and provide 5 licences for continued use of the system.
Scope
- Reference
- 19673
- Total value
- £40,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2017 to 30 Mar 2018
- CPV classifications
- 32524000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 29 Mar 2017, 11:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£19k
Award date
30 Mar 2017
Contract start
31 Mar 2017
Contract end
30 Mar 2018
Awarded suppliers· 1 supplier
Awarded 30 Mar 2017 · Contract period 31 Mar 2017 — 30 Mar 2018
Other contracts from NORTH TYNESIDE COUNCIL
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Jontek Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Jontek Answerlink | contract | — | 30 May 2025 |
| Jontek Answerlink | contract | £84k | 05 Mar 2025 |
| Call Offs from Dynamic Purchasing System TD1480 (Supply and Disposal of Technology Enabled Care Products) Q1 2023/24 | contract | £29k | 27 Jul 2023 |
| "Annual Maintenance & Support - ASSISTED LIVING MONITORING PLATFORM | contract | £55k | 05 May 2023 |
| PB2020-00161- ICT Database for Lifeline Services | contract | £84k | 24 Sept 2020 |
| Telecare Equipment (Derby City Council) | contract | £8k | 18 Jul 2019 |
| A003 - Jontek - Answerlink 3G - 01/12/2019 - 30/11/2020 | contract | £90k | 02 May 2019 |
| Lifeline system maintenance | contract | £37k | 20 Jun 2018 |
| AnswerLink Monitoring Maintenance Agreement | contract | £44k | 02 Mar 2018 |
| P2017/1152/NE - ICT module to deliver lifeline service. | contract | £28k | 18 May 2017 |