TVHA - Cisco Support & Maintenance and associated ad-hoc equipment purchase - PP851

TVHA wish to procure Cisco Hardware and Software Support and Maintenance for the TVHA Cisco estate. The following locations are to be covered with 24hr, 7days per week with a 4 hour response time (24x7x4): • Twickenham • Hammersmith • Tooting • Woking • Hillingdon. It is expected that the successful tenderer will be a Cisco Gold Partner. The term of contract is for an initial term of three years with an option to extend annually up to a maximum of five years. Please note that Orbit Housing are facilitating this procurement exercise on behalf of Thames Valley Housing. This tender is being run via www.housingprocurement.com. Interested suppliers will need to register on the portal and search for the opportunity under 'Orbit Housing'. Once you have expressed an interest in the opportunity, all documents will be available on the home pager under the 'recently added' tab together with the online questionnaire.