Notice of Contract Award_PACE Covid Scaleup Zendesk and CRM Services
Estimated value
£2.0m
Awarded value
£2.0m
Awarded 01 Dec 2020
Suppliers
1
Lots
1
1 awarded
Published
07 Dec 2020
Deadline 08 Jul 2020
Description
Notice of Contract Award under Crown Commercial Framework RM1557.11 lot 2 Cloud Software - Services Procured provision of contact center and CRM services
Scope
- Reference
- 20-87C
- Total value
- £1,986,410 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Dec 2020 to 30 Nov 2021
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 08 Jul 2020, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£2.0m
Award date
01 Dec 2020
Contract start
01 Dec 2020
Contract end
30 Nov 2021
Awarded to
Awarded suppliers· 1 supplier
Awarded 01 Dec 2020 · Contract period 01 Dec 2020 — 30 Nov 2021
Award value
£2.0m
Other contracts from MONEY AND PENSIONS SERVICE
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to CIPTEX LTD· 5
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| G Cloud 15 | contract | — | 24 Jul 2026 |
| Customer Services Telephony | contract | £982k | 14 May 2024 |
| PACE Scaleup and CRM Services | contract | £255k | 24 Mar 2023 |
| Notice of Contract Award_PACE Pilot Zendesk CRM and Professional Services | contract | £198k | 15 Jun 2020 |
| Notice of Contract Award_Virtual Contact Centre | contract | £64k | 24 Jan 2020 |